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Reviewed 17 March 2019 via mobile

•Worst ever experience with the administrative part ... poor at comunication... kept on changing terms at billing & accounting part... insisted us to pay all by cash.. Not given proper bill and at first instance refused to take payment by cards...i think the franchise or the operational company is not hving professional knowledge & experience about tourism and public relationships ..they need to learn a lot  about how to behave with the guest .. we as family had so many verbal exchanges ..promised but was hard to get it delivered .. .. ..
• ●in house facilities: the smell of oil was quite evident in fabric / not properly washed towels wr given...
•● food : excellent
•●staff : very polite & well behaved...

Date of stay: March 2019
Trip type: Travelled with family
Thank hirenp948
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 March 2019 via mobile

A best resort and spa to visit and stay in kumbalgarh
Food is delicious
Full staff service is excellent would give them 5 ratting
Especially Mr. Manish for his hospitality.
Rooms r beautifully designed
And last but not least the dinner along with bonfire in garden
Thanks to the team for making our vacation memorable

Date of stay: March 2019
Trip type: Travelled with family
Thank NLHV
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tonny S, Owner at Alcor Spa Resorts Kumbhalgarh, responded to this reviewResponded 11 October 2019

Dear Guest,

Greetings from Alcor Spa Resorts , Kumbhalgarh .

We would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience during your stay with us .

It is our sincere endeavor to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.

Thank you for noticing the small efforts we take to serve you better and we really appreciate your comments.

We are very happy and delighted that we were able to create the pleasant experience and make it special for you . Your appreciation has been shared with my team and we are motivated to strive for excellence.

We greatly value your patronage and look forward to welcoming you back soon.

With best regards,
Alcor Spa Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2019 via mobile

Very good place with natures beauty and hospitality with polite staff and well maintained hygienic.good musics and games and spa treatment was wonderful xperience with professional staff..i ll like to go again.

Date of stay: February 2019
Trip type: Travelled with friends
Thank Prash996740
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tonny S, Owner at Alcor Spa Resorts Kumbhalgarh, responded to this reviewResponded 11 October 2019

Dear Guest,

Greetings from Alcor Spa Resorts , Kumbhalgarh .

We would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience during your stay with us .

It is our sincere endeavor to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.

Thank you for noticing the small efforts we take to serve you better and we really appreciate your comments.

We are very happy and delighted that we were able to create the pleasant experience and make it special for you . Your appreciation has been shared with my team and we are motivated to strive for excellence.

We greatly value your patronage and look forward to welcoming you back soon.

With best regards,
Alcor Spa Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2019 via mobile

I visited Alcor resort on new year eve of 2019, the whole resort was decorated beautifully, got the warmest welcome ever from the staff.The room was really hygienic and big enough and the view from my room was spectacle. The food was extremely impressive with multiple cuisine. I can surely say that I got the best spa ever from their professional team. At night there were events organised by the resort such as the puppet shows Which were very entertaining. The part which I liked the most was the sports room in which you can play table tennis, badminton, foosball and there was a availablity of a guitars for music lovers as well as the Karaoke sets and most importantly the swimming pool was clean and well maintained.So enjoyed my time at Alcor and it's by far my best staying place.
Thanks Alcor

Date of stay: January 2019
Trip type: Travelled with friends
Thank Ankushzaildar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tonny S, Owner at Alcor Spa Resorts Kumbhalgarh, responded to this reviewResponded 11 October 2019

Dear Guest,

Greetings from Alcor Spa Resorts , Kumbhalgarh .

We would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience during your stay with us .

It is our sincere endeavor to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.

Thank you for noticing the small efforts we take to serve you better and we really appreciate your comments.

We are very happy and delighted that we were able to create the pleasant experience and make it special for you . Your appreciation has been shared with my team and we are motivated to strive for excellence.

We greatly value your patronage and look forward to welcoming you back soon.

With best regards,
Alcor Spa Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2019 via mobile

Very hygienic rooms and the food is really good and you will get the warmest welcome from all the staff present there and view from resort is really very good and the spa services are really good and yeah there is a swimming pool also.
Thanks Alcor

Date of stay: December 2018
Trip type: Travelled with family
Thank Santoshyadav1970
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tonny S, Owner at Alcor Spa Resorts Kumbhalgarh, responded to this reviewResponded 11 October 2019

Dear Guest,

Greetings from Alcor Spa Resorts , Kumbhalgarh .

We would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience during your stay with us .

It is our sincere endeavor to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us.

Thank you for noticing the small efforts we take to serve you better and we really appreciate your comments.

We are very happy and delighted that we were able to create the pleasant experience and make it special for you . Your appreciation has been shared with my team and we are motivated to strive for excellence.

We greatly value your patronage and look forward to welcoming you back soon.

With best regards,
Alcor Spa Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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