We had booked 3 Superior Double/Twin rooms on 22/09/19 for our stay 2 nights stay from 13/11/19 to 15/11/19 from Goibibo (Booking ID: HTLC2MN9BD)
I had booked this hotel under the impression that it was a Treebo hotel. But currently it's not managed by Treebo; but managed by HST group. Worst management and rooms.
Firstly they provided rooms on 2 different floors saying the hotel is full (inspite of booking all 3 rooms together & almost 2 months in advance they couldn't block rooms on same floor).
Out of 3 rooms - 1st rooms renovation was in progress, 2nd rooms toilet door and cupboard doors were not locking and the 3rd (Upgraded room on 3rd floor) was due for painting with leakages/damp walls & black spots allover the walls. the
No manager was available to contact in night as the guy had left the hotel at 7 PM (as if he was a govt servant) and we checked in at 8:45 PM.
Imagine how the stay was as the toilet door of 1 room was not locking.
Buffet breakfast was the only positive thing in our stay. The spread was good and tasty.
Unfortunately we stayed only for 1 night (had booked for 2 nights) and checked out next morning.
If your rooms renovation work is in progress why you'll are accepting the bookings?
Stay away from this hotel. I won't refer it to anybody. Not even to my enemy.More
- Free parking