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“Mixed blessings”
Review of Jaisal Castle

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Jaisal Castle
Ranked #69 of 104 Hotels in Jaisalmer
Norfolk, United Kingdom
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Mixed blessings”
Reviewed 27 February 2007

For a mid range hotel it only ticked a few boxes, the location beings its only saving grace as most of the room have spectacular views of the old town which backs onto the desert and the roof top commands a grandstand view of the sunset. The hotel is set inside the old castle area and is accessible only on foot via narrow alleyways that are flanked by small shops. The streets are old and steep (they are also strewn with cow pats as the animals roam freely within the town) so I wouldn't recommend this hotel for anyone who has mobility problem. Our first room was on the second floor and was extremely dirty; paint from the ceiling had flaked off and covered all the fittings, upholstery and flooring. Large damp stains marked a couple of the walls and this caused the room to smell. The bathroom was exceptionally dirty and had not been cleaned or flushed from its previous use! The window was is real danger of falling out and daylight was visible between the frame and brickwork. The broken pane of glass was taped together. We complained about the state of that room and were given the room next door (the original room was not cleaned and the poor soles who booked in after us were put straight into it) Our second room was adequate (it was also quite spacious with a upholstered window seat giving great views of the area). The bathroom was basic (nothing unusual for this standard of accommodation in India) and hot water was a hit and miss affair (again nothing unusual for India). The beds were broken and uncomfortable but by this time we had resigned ourselves to just making the best of things and getting on with our tour. A more than adequate breakfast is served in the cloisters’ or the courtyard itself. There is a restaurant here but we didn't use it, preferring to eat at the rooftop restaurant next door as it served wonderful cheap food and had great views and atmosphere (if you use this place our top tip would be to use the toilet before you get there or hang on until you leave!). In summary I would describe Jaisal Castle as being very tired accommodation that needs money spent on it to bring it up to an acceptable standard (a decent cleaner wouldn’t come amiss either). This is the most basic of the mid range hotels we stayed in during our months tour of India - not for the discerning traveller!

  • Liked — Great views and location
  • Disliked — Dirty, tired and rundown
  • Stayed February 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank geriatricbackpackers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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46 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Vancouver, BC
Level Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 16 November 2006

I had some concerns about this place when we were arranging the trip,as it has no web site and the review in the Rajasthan issue of Lonely Planet is lukewarm, but relied on the recommendation of our Indian travel agent.

The exterior is really beautiful and the courtyard very beautful in this fort based property. That is where the good news ends. We were told that we had a choice of two rooms. The first was small with a drab worn bedcover, but recently painted and with a new air conditioner. As we went up the stairs to the second, we had no choice but to step through some piles of sand in the narrow stairway. The second, which was entered through a gloomy stale sitting room, had not been painted recently and the bed cover had debris from the ceiling on it. I chose the first, thinking I can do this.

As we descended the stairs, past the piles of sand, the hotel representative noted that the hotel had a "funny cat" explaining the reason for the piles of sand. As we walked down the small corridor to the first room, I noted that the "funny cat" seemed to have thrown up over the seat cushion of the chairs in the corridor. Even though I pointed this out, there clearly was no intention to address the situation.

Arriving back at the first room, I needed to use the washroom. Looking more closely at the washroom, I realized that it was very basic and that the toilet bowl was leaking into the floor. I still thought that I could handle it.

For some reason, I decided to pull back the seedy bedcover. On the first side the pillow slip was only partially covering a disgusting looking pillow. Not thinking much about it, I simply pulled the pillow slip on properly and went to the other side. Here I discovered a sheet that clearly had not been cleaned and hairs in the bed. At this point, I had had enough and told our guide some other arrangement would need to be made, even if it meant giving Jaisalmer a pass.

A third room was proferred and my husband went to investigate. Returning promptly, he reported that the "funny cat" had thrown up on the chair cushions in that room as well, with no attempt made to clean up.

Needless to say, we left and found a clean if not inspiring bed elsewhere.

  • Liked — The exterior structure was impressive and the location stunning
  • Disliked — Cleanliness
  • Tips/Secrets — Look elsewhere
  • Stayed October 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tirnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Jaisal Castle

Property: Jaisal Castle
Address: 186, On Fort, Jaisalmer 345001, India
Region: India > Rajasthan > Jaisalmer District > Jaisalmer
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #69 of 104 Hotels in Jaisalmer
Price range (per night): ₹ 2,713 - ₹ 5,297
Hotel Class:2 star — Jaisal Castle 2*
Number of rooms: 11
Reservation Options:
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Also Known As:
Jaisal Castle Jaisalmer, Rajasthan

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