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All reviews mr mohit newly opened hotel special thanks dunes bar true star wonderful property rose petals front desk manager f b manager water bodies impressive hotel wonderful experience the general manager central courtyard beautiful pool an oasis memorable stay
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Reviewed 30 June 2018 via mobile

This was one best resort hotels i have visited in India.....awesome welcoming while entering to the resort lovely and environment was lovely and in-room dining food was delicious and I would love recommend manish he was always best at his service....

Stayed: March 2018, travelled with family
2  Thank rittika12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
psoha, Public Relations Manager at Jaisalmer Marriott Resort & Spa, responded to this reviewResponded 30 June 2018

Dear Elite Traveler,

Thank you for taking time to share your valuable feedback on this forum.

It is certainly a great reward to read such praising feedback from our valued guests. I am glad that you enjoyed your visit at Jaisalmer Marriott Resort and Spa. Thank you for specifically mentioning Manish who made your visit a memorable one. Your encouraging comments will certainly motivate him and other team members which will motivate them to keep up the good work.

We look forward to welcome you back soon.

Warm regards
Pooja Sohal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2018

We stayed in marriott hotel for almost 10 days. We camped here as we got stuck in sand storm..But our stay was excellent..... Room was spacious, hygine was maintained &food was awesome. Staff was well behaved & they made our stay very special. Specially Miss Avishikta Gupta was very helpful throuout our stay...Keep it up guys...doing good job....Will catch you even my next stay in jaisalmer.

  • Stayed: June 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
2  Thank avinashkumarada12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
psoha, Public Relations Manager at Jaisalmer Marriott Resort & Spa, responded to this reviewResponded 29 June 2018

Dear Elite Traveler,

Thank you for choosing Jaisalmer Marriott Resort & Spa for your stay and for highlighting the pleasant experience you had with us.

We are delighted to note that you were impressed with the setting of our resort. Your positive feedback boosts up our confidence and encourages us to deliver the best service and attention always. We strive every day to deliver the best experience to our guests.
It is heartening to know you carried fond memories of your stay here.

We hope to create memorable stays for your future visits.

Warm regards
Pooja Sohal



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Reviewed 27 June 2018 via mobile

Last week we visited the property,jaisalmer marriott and Mr.Ajay and mrs.Sweety made it very special for our stay.Both not only took good care of our family but also made special efforts to give a better experience to my daughter.Its very important in the hospitality industry To give the guest a memorable experience and Mr ajay left no stone unturned to do so.Highly recommended services....

Stayed: May 2018, travelled with family
2  Thank kinasang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
psoha, Public Relations Manager at Jaisalmer Marriott Resort & Spa, responded to this reviewResponded 28 June 2018

Dear Elite Traveler,

Thank you for choosing and giving us opportunity to render the brilliant hospitality while your visit to the Golden city. It brings us immense pleasure to read that the hotel's services & facilities along with the warm generosity showcased by Ajay and Sweety made your stay comfortable and memorable. We strive to deliver the best experience to our guests and it was a pleasure for us to be able to do so.

We look forward to welcome you back again and make it another stay to remember.

Kind regards
Pooja Sohal

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Reviewed 22 June 2018

We were on a road trip and decided to choose Jaisalmer to celebrate our new year eve. Check-in was very very slow because the staff was struggling with the crowd and computers. They were literally struggling with the technology. We were waiting for more than 40 minutes in spite of doing mobile check-in. There was queue at the counters and people who made noise were checked in first. Please get your act together and improve your process!

The Marriott property is good with specious rooms. We were looking forward to the celebrations but it was not worth it. DJ was a disappointment , food was not too great! Our table was in the farthest corner possible. All the live food counters as well as the main stage were miles away from our table. I was told that the prime tables were sold to outside guests. Spread was not great either. Acoustics were bad and lead singer kept singing "Mere rashke qamar" multiple times in really off tone. Really loud and bad singing
made us retire early. We were back in room around 12:15am but it was not possible to sleep due to deafening sounds. The rooms are not sound-proof.

I really wish we had planned to spend evening in dunes instead, it surely was not a great experience.

Long story short - please avoid any such event nights in this hotel. It's not worth it.

  • Stayed: January 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank vaishalee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
psoha, Public Relations Manager at Jaisalmer Marriott Resort & Spa, responded to this reviewResponded 23 June 2018

Dear Elite Traveler,

Thank you for sharing your valuable feedback on this forum.

Please accept my sincere apologies for the setbacks experienced during the new year Eve. Please rest assured, corrective measures will be taken to address the concerns raised as we strongly believe that feedback from our guests help us to improvise on the shortcomings. It is our hope that you will give us another opportunity to better serve you brilliant hospitality on your next visit to the resort.

Warm regards
Pooja Sohal

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Reviewed 21 June 2018

Jaisalmer Marriott has The best Rajesthani Thali in Jaisalmer. During my visit to Jaisalmer trip, it was recommended to me to try. I did & it was WOW. Chef was very courteous and warm also the ambiance was mesmerizing. Best part being 5*, thali was very reasonable & delicious. Hotel is very well located and has all the facilities.

Room Tip: Must try "Rajesthani Thali" in Jaisalmer Kitchen
  • Stayed: May 2018, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank neha s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
psoha, Public Relations Manager at Jaisalmer Marriott Resort & Spa, responded to this reviewResponded 22 June 2018

Dear Elite Traveler,

We are delighted to see such a wonderful review about our restaurant - The Jaisalmer Kitchen. We are glad to know that you liked the Rajasthani Thali and had an awesome culinary experience. It is certainly a great reward to read such praising feedback from our guests especially when it concerns the quality of service offered by our staff.

We look forward to serve you again with brilliant hospitality.

Warm regards
Pooja Sohal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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