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“Racist Management ! Worst place in India”

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Heritage Resort Bikaner
Ranked #10 of 36 Hotels in Bikaner
Reviewed 23 August 2016

Indians should never go to this place. The staff and especially management is cheater, liar & racist against Indians. Mental slaves of uneducated variety ! You can't expect hospitality from these jokers but only beggary to Whites! We, a team of 6 reputed doctors from nearby City, decided to organize a much awaited get together in this hotel with membership of pool for the evening along with foods & drinks. We made sure with one of our organizer about timings and services they offer. Hotel management was interested more in the money and had shown desperation to get the deal. We reached there in the evening..planned to relax after the tiring day in the pool (paid an irrationally high and significant fee separately) but after sometime they asked us to come out of the pool. There was no apparent reason of this. The manager was so rude and shameless that he didn't even know how to speak to gentlemen. He was thinking that he is impressing his WHITE guests but actually he was leaving worst impression about Indians and the way these b**t**ds behave and speak. We paid heavily for our ruined evening ! Stay away from this hotel. One European was also complaining of wrongly charged bill and his stolen watch. Food and starters are worst in India. A wise man can spend his night on the highway or Sand Dunes in this beautiful desert state but will regret staying or having food in this hotel.

Room Tip: Avoid this hell !
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  • Stayed: August 2016, travelled with friends
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2  Thank MANIC_KHOPDI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (185)
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12 - 16 of 185 reviews

Reviewed 28 May 2016

This is a lovely resort with good sized bungalow style rooms amid nice grounds, good pool, nice restaurant and friendly, helpful staff. We wanted a seat in the shade, the staff moved seats and provided a table for us and kept providing us with ice for our drinks without being asked.

There are no safes in the rooms but safety deposit boxes are available in reception, unfortunately they didn't have enough keys for all the boxes. If I was being picky, there was a hole in the face towel and a small tear in the bed sheet but overall, lovely rooms with great staff providing good service.

  • Stayed: May 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Arrackgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2016

Staff was very courteous and comfortable luxurious rooms. A good resort if you plan on staying in hotel premises or if you have transportation at your disposal. Far from the city located on the highway. WiFi only available in lobby and not in rooms. Food is pricey and food mostly caters to foreign tourist.

  • Stayed: February 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank 1eprechaun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2016

Travelled with a group of 6 on a tour with Mercury Direct rooms and grounds were fantastic, staff were very helpful, internet was hit and miss but who needs internet in every hotel on tour. food was very good as for no tea making facilities you only had to walk down to the restaurant and it was available. Ignore previous comments and enjoy!!!. Well recommended.

  • Stayed: April 2016, travelled solo
    • Value
    • Cleanliness
    • Service
4  Thank alan c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2016

stayed here a few nights basic facilities Wi fi never connects room not clean hard grey towels that should be white , bed sheets the same a dirty grey , no tea and coffee in room ,toiletries a small piece of soap, food barely edible, staff show now interest in
guests not friendly or helpful, they just look bored no smiles,would not recommend this place .bed hard as a rock.

Room Tip: none avoid the place..
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  • Stayed: April 2016, travelled solo
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1  Thank tourist186487
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Heritage Resort Bikaner

Address: 9 National Highway 11 | At 9 km Milestone, Bikaner 334001, India
Region: India > Rajasthan > Bikaner District > Bikaner
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #10 of 36 Hotels in Bikaner
Price Range: ₹ 3,642 - ₹ 8,650 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Heritage Resort Bikaner 3*
Number of rooms: 50
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Also Known As:
Heritage Resort Bikaner Hotel Bikaner
Heritage Hotel Bikaner
Heritage Resort Bikaner Rajasthan

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