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“Best in Ludhiana” 5 of 5 bubbles
Review of Park Plaza Ludhiana

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Park Plaza Ludhiana
Ranked #4 of 33 Hotels in Ludhiana
Certificate of Excellence
Melbourne
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Best in Ludhiana”
5 of 5 bubbles Reviewed 27 June 2012

My 5th visit to the Park Plaza, service as always excellent, the breakfast staff deserve a special mention first class service and attention.. The Park Plaza has a nice bar, Champs but on this occasion the bar had a nightly girl band and my god was it loud, nice to watch but loud..
Ate at 2 of the restaurant food quality was first class matched with similar service.. Room was very clean and tidy but getting toilet paper turned out to be a challenge..
All in all another very enjoyable stay and an excellent relaxed, comfortable hotel..
TIP... Best thing of all is those fantastic turned up toe " wee willy winky" shoes the doorman wear.. PRICELESS !!!

Stayed June 2012, travelled solo
Helpful?
1 Thank s1mpl1st1c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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381 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Buckinghamshire
Level Contributor
168 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
2 of 5 bubbles Reviewed 30 May 2012

I have visited this property 5 times now, I have written a review before where I mention that the noise is above acceptable levels for a quiet nights sleep.

I returned again this week and was even more annoyed at the service and noise levels. I will be requesting to stay elsewhere from now on, once or twice can be a coincidence, 5 times is not good enough.

Dispite having a 'do not disturb sign' on my door, someone rang my doorbell at 7am - when I opened the door the member of staff must have realised he rang in error but just denied pressing the bell like I was mad.

I was near the stairwell this time and from 6am -8am staff were coming and going, allowing the stairwell door and store door to bang shut, in turn it made my door shake loudly in the frame.

I am not hard to wind up, you'll see from my other reviews I am generally happy with a basic clean, quiet and tidy room. But every time I vacate the Park Plaza I am tired from a bad sleep and always have a small gripe about the staff.

I no longer wish to stay here and I would not recommend the property.

I don't expect staff to be invisible but considerate is a basic!

I also find the menu limited.

Room Tip: Don't accept an old damp room, don't be near the lift, don't be near the stairwell....do...
See more room tips
  • Stayed May 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Hellyb123red
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMParkPlaza, General Manager at Park Plaza Ludhiana, responded to this review, 29 July 2012
Dear Madam,

Thank you for your review.
My sincerest apologies for the inconvenience that you have had during the last couple of times that you have stayed with us.
It was largely on account of the renovations that we were undergoing to improve facilities for our guests. Though it hardly suffices for disturbance.

I can assure you that we have post your review looked into various areas and staff response in depth allowing us to rectify the issue that you have so graciously pointed out.
It is my personal assurance that if you do afford us the opportunity of being our guest once more we shall provide you with much more than just a satisfactory stay.

We would be obliged to be of service to you once more so that we may change the impression of your past experience with us.

Thank you & Warm Regards

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Heilbronn, Germany
Level Contributor
88 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 18 May 2012

very good hotel, was on a business trip: wifi extra bill and connection not satisfiing.

  • Stayed May 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank stewell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 11 May 2012

Park Plaza is centrally located servcie is courteous, food is superb.

  • Stayed May 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank vijaysrivastava
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oakland, CA
Level Contributor
224 reviews
132 hotel reviews
common_n_hotel_reviews_1bd8 440 helpful votes
5 of 5 bubbles Reviewed 29 March 2012

Arrived into Ludhiana without hotel reservation. First checked recommended "A" hotel, but it was sold out. As it turns out...a good thing, because it led to finding fantastic Park Plaza just down the road.

From outside, the building looks a bit drab. Then you drive up to the entrance area, and enter another world...WOW! Courteous greeting from the outside staff, beautiful lobby with stunning domed ceiling, an adjoining modern and bright restaurant, and welcoming, helpful front-desk reception staff.

Comfortable king-size bed and comfy sofa in room. Spent lots of time there reading, relaxing, watching the news on flat screen TV (it was election time) when didn't need to go out. Ludhiana has very poor air quality, so this guest room and the entire hotel were a needed fresh oasis.

The public areas, plus the bed room and bathroom, were spotless, which is almost an understatement. Not a speck of dust or grime anywhere in the room or bathroom including corners with cords and electrical outlets (where "dust bunnies" often hide). Bathroom was modern, shower powerful and hot, amenities and big soft towels replenished twice a day; slippers, bathrobe. Turn down service in the evening, during which rooms were replenished with supplies and cleaned again. One night , I found towel "sculpures" in shape of swans. Fresh fruit delivered to room every day; plenty of in-room tea (and instant coffee) to brew. A lounge area in lobby has complimentary tea and coffee (at least,neither I nor anyone else there was chrged for it).

The breakfast buffet food was fantastic: loads of fresh food, both Indian and English-style breakfast fixings, and courteous wait staff, eager to describe the dishes to me.

Excellent service overall during three days. Professional, and unlike some places, i didn't get the sense that the courtesy it all about getting tips.
Not only that--the front desk staff perfectly-- firmly but discreetly-- handled a security situation (in which I was followed back to the hotel by a stranger who claimed to work there).

Value: it might be a little more expensive than other nearby hotels but you get soooo much more. I never doubted its value for money. I've had the pleasure of staying in ITC hotels, which are great...and Park Plaza Ludhiana is right up there with them in the" excellence" category

Extra charges: If you don't have a computer, there's a business center with several available. The charge was minimal. Hotel has shuttle van available to get you to RR Stain. The price they gave was high, so I asked for a taxi.They then offered the transport for free, so be sure to negotiate.

Kudos, bravo, thank you, "shukria" to all involved with Park Plaza : owner Jassi Kangura (a man who truly cares about improving the Punjab state and his local community), the department managers, supervisors, zll staff including housekeeping and restaurant people, for an unexpectedly relaxing and enjoyable stay at your hotel!!

Room Tip: I was on 7th floor and the room was fantastic: big, bright, tstefully decorated. It faced a busy com...
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  • Stayed January 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank calinurse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Park Plaza Ludhiana

Property: Park Plaza Ludhiana
Address: Bhai Bala Chowk | Ferozepur Highway, Ludhiana 141001, India
Region: India > Punjab > Ludhiana
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Ludhiana
#2 Business Hotel in Ludhiana
#3 Luxury Hotel in Ludhiana
Price range (per night): ₹ 4,911 - ₹ 8,117
Hotel Class:4.5 star — Park Plaza Ludhiana 4.5*
Number of rooms: 114
Official Description (provided by the hotel):
Take Advantage of our Ludhiana Hotel's Premier Services One of the finest hotels in Punjab, India. Park Plaza Ludhiana merges old world ambience with international service to create a hotel experience that goes beyond expectation. This luxury hotel in Ludhiana has long acquired a reputation of playing host to the aristocracy of the world by providing top-notch services designed to give you a stress-free stay. The Hotel guests can indulge in an array of dining options, including fine dining. With exquisite catering, impeccable service, and an abundance of space, this Ludhiana hotel's event venues are an ideal choice for conferences, weddings and social events. The Hotel further offers a gift shop, a salon, complimentary newspapers and free parking for all guests. Business guests will enjoy our Business Centre with fax and copy services, free Internet access, conference facilities and laundry service. Our Ludhiana hotel's extensive health club, Reflexions, offers guests multiple ways to relax and rejuvenate, including a seasonal outdoor pool, six indoor whirlpools, two saunas, a steam room, large gymnasium, boxing ring, yoga room, massage services and aerobics classes. Our Punjab, India hotel proudly offers the following services:• Business Centre • Conference and convention facilities on site • Four on-site dining venues • Gift shop • Health Club "Reflexion" • Free WIFI Connectivity• Indoor whirlpools • Laundry service • Multilingual staff • Outdoor pool • Parking (complimentary) • Room service • Salon • Sauna • Spa services available • Weekday newspapers (complimentary) ... more   less 
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Also Known As:
Park Plaza Ludhiana Hotel Ludhiana
Park Plaza Hotel Ludhiana
Ludhiana Park Plaza
Park Plaza Ludhiana Punjab

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