Excellent food served by Mr.Babaji and Miss Susmita Kundu, lovely decoration and welcoming staffs..... Simply awesome. The best part of the food is fish and chips .....

Anirban Pal
Advocate,
High Court Calcutta

I have encountered one of the most horrible experiences of my life yesterday night. I came late from work and had just finished my dinner around midnight. Luckily I was awake when I noticed a man had entered my room and roaming comfortably. He even didn’t seem to be surprised to have entered wrong room. The moment I noticed, the man left the room in jiffy.
Initially I thought the man must be from adjacent room, entered my room by mistake. However, by the time I followed him the man had left in the lift.
I immediately requested the duty manager to check CCTV footage and check this unidentified individual. However, to my surprise I have been told during night their security personnel don’t work, hence any security related issue can’t be handled. Further, today morning, I again insisted to check CCTV footage, they informed me their security manager is yet to report to work. Very surprising that such a hotel doesn’t have supervisor whole night and despite such a serious issue, doesn’t report till morning 9.30.
The whole hotel management was very casual on this issue and was rather interested in pushing this issue under the carpet.
I have checked out now feeling frustrated, helpless and terrified. On other hand, hotel staff seemed happy that I have checkout.
With folded hands, I request to all for your own safety, pls. Avoid this hotel.