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“quality service & responsiveness”
Review of Pancard Clubs

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Pancard Clubs
Ranked #178 of 225 Hotels in Pune
raigad
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“quality service & responsiveness”
Reviewed 31 August 2011

We want you to know that we are very pleased with the quality of service your team at Pancard Clubs Ltd. provided. We sincerely appreciate your responsiveness and the way you conduct business. We will be more than happy to recommend your hospitality to others because of our satisfaction with your service. We look forward to doing more events with you for years to come

  • Stayed January 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank amanRaigad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Hyderabad, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 August 2011

We had a conference for 2days. Hotel Stay was good one for conference to be held. Have experience staff. Food is good. Flexible in all aspects.Staff, their courteous & helpful nature and timely service. Hotel has inhouse discotheque which is added advantage for entertainment after the conference

  • Stayed May 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank carmetfrancis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thane
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 6 May 2011

We joined Panorama holidays and were gifted a free stay at this hotel. Impressed by the pictures in the booklet we set out dreaming of go carting, swimming and a relaxing sauna near Palm trees.

However the reality was extremeley disappointing. There were 2 types of rooms. One was a small cottage like room and the other looked like a pre-fab box. We rejected the pre-fabs on the first glance because we did not want to stay in a box. The cottage room was not too bad. But it was too small for me,my wife and 2 10 year old kids. So we rejected that one too and were just about to leave when my wife thought of calling up the Panorama holiday guys and giving them an earful on what she thought about their holiday spot. The panorama guyg called back and got us 2 adjoining cottage rooms and that was not so bad.

As far as amenities go, the swimming ppol was dry, there were no go-karts in the go-karting ground and the recreation room turned out to be a TT table and a few ancient console games of which only one was actually working. You have to pay to use each of these "amenities".. They also had a net with a cricket ball gun. That was a few minutes of fun. But we had to pay 80 Rs per over.

The ambience was also quite disappointing. I expected that there would be greenery, hills and nice scenery. But the hotel was bang in the middle of some apartment complexes and there were hardly any trees in the complex.. It was kind of like going to Sion or Dadar for a holiday. The surroundings were further loused up by a huge construction site in the complex where they are building an extension to the current complex. To ruin the ambience further, they had let out a terrace in the complex out for a wedding reception when we were there.

The only good thing about this hotel is the food. Which is really very good.

So,my advice is to eat here, but not stay here.

Room Tip: Avoid the boxes and take one of the cottage rooms
See more room tips
  • Stayed March 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank hilloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Pune hotels

Mumbai, India
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 18 April 2011

The whole experience from booking the room to settling the bill was an unpleasant experience. The Ms Poonam from the booking office did not respond the for the actual room charges after repeated calls made to her.

We where 5 couples and stayed for 2 nights. The rooms where small and comfortable, but the bathroom where stinking. House Keeping Service and Room Service were really bad. We had to make 11 calls to Room Service for ordering some snacks to the room. We stayed there for 2 Nights, but the house keeping staff never turned up to clean the room.

Air Conditioners in some rooms where not working, but the manager was not ready to move us to a room where the cooling was better. It took us lot of argument, with the manager to let us use a better room.

They rented out the place for one day picnics and parties which are loud. On day two, there was a birthday party and large no of people who where roaming around the entire property till late night making the place look like a fish market.

The breakfast was a buffet spread, and the spread had only POHA and Boiled Eggs. We managed to get them serve us dosa, after 30 mins of argument. The staff is very unfriendly and rude.

This place is completely avoidable…

  • Stayed April 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank RupeshM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pune
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 August 2010

I went to this ridiculous place to relax. I did my booking from cleartrip for two days. Those lousy people ate a day's booking.
This is all what happend:
I reached pune late night(3 am) and called Pancard Club to check wheather I can check in early. I had the booking for the same day. But supposedly they have check in time at 12 noon. The person who answered my call told me that they can give the room that time.
After we reached that place, we again checked at reception for check in early. That time also they didnt mention anything about any extra charges or anything like that. This came to us as a news when we got up next day.
Ultimately we didnt want to spoil out trip so we paid whole day charges for checkin in early without any prior intimation to us.
I found the whole staff un welcoming and least bothered about their guests. They dont know how to live upto a level in a hospitality industry.
I will never go to that place and will never ever recommend it to anyone else.

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
8 Thank swapsmac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pancard Clubs

Property: Pancard Clubs
Address: Baner Hills | Baner Village, Pune 411045, India
Region: India > Maharashtra > Pune District > Pune
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #178 of 225 Hotels in Pune
Price range (per night): ₹ 2,500 - ₹ 3,500
Hotel Class:3 star — Pancard Clubs 3*
Number of rooms: 39
Official Description (provided by the hotel):
With its unique architecture, sleek interiors and state-of-the art facilities, the Pan Card Clubs, Pune is the ultimate getaway from the bustling city life. The hotel boasts of the India's first revolving multi-purpose lounge which houses a discotheque and banquet. Hip parties and corporate events come to life at the hotel's party halls and conference rooms, while the comfy rooms truly beckons guests for a relaxed stay. ... more   less 
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Also Known As:
Pancard Clubs Hotel Pune

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