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Traveller rating
2,506
623
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48
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Reviewed 29 November 2022 via mobile

Special thanks to Rakesh & Ankita from house keeping to keep our room neat and tidy along with checking on us for any special requirements during our stay.
Room is cozy and clean and reasonable at that price point.
Staff is friendly and helpful

Room tip: Nothing as such
Date of stay: November 2022
Trip type: Travelled as a couple
Thank DayTrip68519655272
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sumit Kumar, General Manager at Hyatt Pune, responded to this reviewResponded 30 November 2022

Dear Valued Guest,

It was a pleasure having you at Hyatt, Pune.

The team and I are thrilled to receive such positive feedback from you.

Our service philosophy motivates us to get into details and deliver efficient services by customizing each experience of our guests.

Rakesh and Ankita are overwhelmed that they could live up to your expectations.

We are looking forward to welcoming you back soon.

Warm Regards,
Sumit Kumar
General Manager
Hyatt, Pune

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2022

I enjoyed my stay at Hyatt a lot all the staff was very friendly and helpful, had a delightful overall experience. Will recommend my friends and family also to visit here great place overall with all the facilities and services .

Date of stay: November 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank danny1122452
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sumit Kumar, General Manager at Hyatt Pune, responded to this reviewResponded 30 November 2022

Dear Valued Guest,

Thank you for choosing Hyatt, Pune as your preferred hotel to stay and we appreciate you sharing such a wonderful review with us.

At Hyatt, Pune we strive for excellence and your kind words are just the motivation needed for the team to achieve it.

The team and I look forward to welcoming you back.

Warm Regards,
Sumit Kumar
General Manager
Hyatt, Pune

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2022

I’ve been at the Hyatt Pune four months and half and I am very happy of the service room specially of Sophia because is working very well. Every day the room is cleaned and everything necessary is replaced correctly.

Date of stay: November 2022
Trip type: Travelled on business
Thank U3211TEdavider
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sumit Kumar, General Manager at Hyatt Pune, responded to this reviewResponded 29 November 2022

Dear Valued Guest,

Thank you for choosing Hyatt, Pune as your preferred hotel to stay and we appreciate you sharing such a wonderful review with us.

At Hyatt, Pune we strive for excellence and your kind words are just the motivation needed for the team to achieve it.

It has been my absolute pleasure to convey your warm regards to Sophia.

The team and I look forward to welcoming you back.

Warm Regards,
Sumit Kumar
General Manager
Hyatt, Pune

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2022

The laundry services, food (both à la carte and buffet) as well as ambiance is awesome.
Also great house keeping services from Sophia and Ankita. They also have great facilities like swimming pool, garden and spa.

Date of stay: November 2022
Trip type: Travelled solo
Thank Stay33282263016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sumit Kumar, General Manager at Hyatt Pune, responded to this reviewResponded 29 November 2022

Dear Valued Guest,

Thank you for choosing Hyatt, Pune as your preferred hotel to stay and we appreciate you sharing such a wonderful review with us.

At Hyatt, Pune we strive for excellence and your kind words are just the motivation needed for the team to achieve it.

It has been my absolute pleasure to convey your warm regards to Sophia and Ankita.

The team and I look forward to welcoming you back.

Warm Regards,
Sumit Kumar
General Manager
Hyatt, Pune

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2022 via mobile

Great customer service and also the food, it's lip smacking the staff is really good and helpful great service by sapana as well. Enjoying the stay to the max level. One should try the food here once .

Date of stay: November 2022
Trip type: Travelled solo
1  Thank CocoSons
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sumit Kumar, General Manager at Hyatt Pune, responded to this reviewResponded 29 November 2022

Dear Valued Guest,

It was a pleasure having you at Hyatt, Pune.

The team and I are thrilled to receive such positive feedback from you.

Our service philosophy motivates us to get into details and deliver efficient services by customizing each experience of our guests.

Sapna is overwhelmed that she could live up to your expectations.

We are looking forward to welcoming you back soon.

Warm Regards,
Sumit Kumar
General Manager
Hyatt, Pune

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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