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All reviews indoor pool temperature controlled special thanks excellent service close to the airport phoenix mall business trip great experience room service special mention breakfast buffet excellent stay excellent hotel taking care cake home away from home rooms are spacious
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Reviewed 29 November 2022

Hi I would like to thank the entire service team for their service and also for their excellent food. Suraj one of the service team guy did a great job and had excellent customer satisfaction skills..

Date of stay: November 2022
Trip type: Travelled on business
Thank Journey24402373288
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thomas Abraham, General Manager at Hyatt Regency Pune & Residences, responded to this reviewResponded 30 November 2022

Dear Journey,

Greetings from Hyatt Regency Pune Hotel and Residences,

Thank you for your kind review. We are glad to know you had a comfortable stay at our hotel. Your kind words towards our associates, service, hospitality, food and beverage are highly appreciated and it is our endeavor to deliver the best in class experience, always. Thank you for taking out the time to appreciate our staff member - Suraj who shall be immensely delighted to hear of the same.

The next time you visit with us, check out Zeta which serves an Italian fare.

For more updates you can follow us on our social media handles on Facebook & Instagram - @hyattregencypune

We would once again like to thank you for the review and we look forward to welcoming you again soon!

Warm Regards,

Manuj Sawhney,
Director of Operations, Hyatt Regency Pune Hotel and Residences

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2022

I would like to express my heartfelt gratitude to Mohsin at Zeta and Joy at Club Lounge for making our stay notable. Mohnsin served with all his heart during the breakfast. Not recollecting the name of Sardaar Chef at South Indian Counter, who minutely took note of our eating preferences.
Joy at Club Lounge is extremely pleasing and courteous.

What we didn't like was - the minimalistic buffet spread at Lounge had all the 4 (2+2) appetisers and unfortunately cold probably the chaffing dishes were inoperative.
We had to request couple of people there to serve us with hot food.
Food was a big disappointment.
Staff there is bit perplexed as to what all services a guest can avail at the lounge. Initially, our Ala Carte order was taken and later after waiting for one and a hour it was told they cannot serve the food here.
Front Desk team was quite generous to accomodate our requests.

Date of stay: November 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank pooja_thaakur
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thomas Abraham, General Manager at Hyatt Regency Pune & Residences, responded to this reviewResponded 30 November 2022

Dear Pooja,

Greetings from Hyatt Regency Pune Hotel and Residences,

Thank you for your kind review. We are glad to know you had a comfortable stay at our hotel. Your kind words towards our associates, service, hospitality, food and beverage are highly appreciated and it is our endeavor to deliver the best in class experience, always. Thank you for taking out the time to appreciate our staff members - Mohsin, Chef Sardaar and Joy who shall be immensely delighted to hear of the same.

The next time you visit with us, check out Zeta which serves an Italian fare.

For more updates you can follow us on our social media handles on Facebook & Instagram - @hyattregencypune

We would once again like to thank you for the review and we look forward to welcoming you again soon!

Warm Regards,

Manuj Sawhney,
Director of Operations, Hyatt Regency Pune Hotel and Residences

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2022

Had a very comfortable stay in spacious rooms and very good service . One of the highlight is the extremely friendly team all over the Property . One of the best breakfast buffet with wide range of Indian dishes and an excellent Club lounge with good service .

Date of stay: November 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Satheesh V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thomas Abraham, General Manager at Hyatt Regency Pune & Residences, responded to this reviewResponded 30 November 2022

Dear Satheesh,

Greetings from Hyatt Regency Pune Hotel and Residences,

Thank you for your kind review. We are glad to know you had a comfortable stay at our hotel. Your kind words towards our associates, service, hospitality, food and beverage are highly appreciated and it is our endeavor to deliver the best in class experience, always. Thank you for taking out the time to appreciate our staff who shall be immensely delighted to hear of the same.


For more updates you can follow us on our social media handles on Facebook & Instagram - @hyattregencypune

We would once again like to thank you for the review and we look forward to welcoming you again soon!

Warm Regards,

Manuj Sawhney
Director Of Operations, Hyatt Regency Pune Hotel and Residences

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 November 2022

Great Experience. Staff is extremely courteous. As specially abled person the made sure i had a comfortable stay. Great food too. Breakfast spread and Happy hours in the evening were great too. Thank you.

Date of stay: November 2022
Trip type: Travelled solo
Thank Companion12897437595
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thomas Abraham, General Manager at Hyatt Regency Pune & Residences, responded to this reviewResponded 28 November 2022

Dear Companion,

Greetings from Hyatt Regency Pune Hotel and Residences,

Thank you for your kind review. We are glad to know you had a comfortable stay at our hotel. Your kind words towards our associates, service, hospitality, food and beverage are highly appreciated and it is our endeavor to deliver the best in class experience, always. Thank you for taking out the time to appreciate our staff who shall be immensely delighted to hear of the same.


For more updates you can follow us on our social media handles on Facebook & Instagram - @hyattregencypune

We would once again like to thank you for the review and we look forward to welcoming you again soon!

Warm Regards,

Manuj Sawhney
Director Of Operations, Hyatt Regency Pune Hotel and Residences

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 November 2022

I would like to thank Vaishali Shahi for warm welcome letter, it just gave a kick start to my trip, and thank soo very much for room decore and cake it just made my day more special, house keeping staff, front desk, food any everyone was just excellent I would love to rate 10/10 for my stay as a guest, and i am really proud to be part of an incredible company like HYATT.

Room tip: Everything is up to the mark.
Date of stay: November 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Shweta y
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thomas Abraham, General Manager at Hyatt Regency Pune & Residences, responded to this reviewResponded 28 November 2022

Dear 496shwetay,

Greetings from Hyatt Regency Pune Hotel and Residences,

Thank you for your kind review. We are glad to know you had a comfortable stay at our hotel. Your kind words towards our associates, service, hospitality, food and beverage are highly appreciated and it is our endeavor to deliver the best in class experience, always. Thank you for taking out the time to appreciate our staff who shall be immensely delighted to hear of the same.


For more updates you can follow us on our social media handles on Facebook & Instagram - @hyattregencypune

We would once again like to thank you for the review and we look forward to welcoming you again soon!

Warm Regards,

Manuj Sawhney
Director Of Operations, Hyatt Regency Pune Hotel and Residences

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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