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“superb hotel...great food and amazing service”
Review of Hyatt Regency Pune

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Hyatt Regency Pune
Ranked #7 of 225 Hotels in Pune
Certificate of Excellence
abu dhabi
Level Contributor
50 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“superb hotel...great food and amazing service”
Reviewed 18 June 2012

fantastic hotel with great value for money....service was fantastic...location is very good as well as its 15 mins from the airport...the italian restaurant is absolutely brilliant. very highly recommended. the indian meal we had at the hotel was great too. but the hidden gem at this hotel is the spa. its outstanding.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gaurav797
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish K, Manager at Hyatt Regency Pune, responded to this review, 21 June 2012
Dear Guest,
The entire team at Hyatt Regency Pune is delighted to learn on your experience with us. Your comments with regard to great food at La Terraza and The Cafe was duly shared with the team. Your feedback on our SPA was really an encouraging one and this is how our team keeps their spirits high to provide their best service to all our esteemed guests.
We look forward to welcome you soon with us.
Best Regards
Ashish Kumar
Director of Rooms.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (181)
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mumbai
Level Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 18 June 2012

I must say this was one of my most favourite weekend trip.
we had just gone to relax and that is what the hotel staff made us do without worrying about the check in time or the check out time.

We reached a little early but they were kind enough to accomodate us immediately. They also allowed us access to the Regency lounge on the 2 nd floor where we had a relaxed time in the evening.

The rooms are very well designed and comfortable.

The spa is one of the best i have been to- the massage was excellent though i would have liked it better if the pool would have been in an open area and not covered.

The buffet breakfast was also very good.

All in all the staff were very attentive and efficient i must say.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lovetravelling46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish K, Manager at Hyatt Regency Pune, responded to this review, 21 June 2012
Dear Guest,
We are overwhelmed to learn about your positive experience on your recent stay at Hyatt Regency Pune. Your positive comments keeps us motivated and reminds us to continuously provide seamless and intutive service to all our esteemed guests. You feedback was discussed with the team in detailed and we ensure your shall experience the consistency in all our deliverables.
We look forward to welcome you back soon.
Best Regards
Ashish Kumar
Director of Rooms.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 June 2012

Staff was good and welcoming, food was good. But was disappointed with no newspapers in the morning and when we checked into the hotel the staff never explained us the amenities or the services offered with the room selected. Thankfully i had read over the net on the services i would be entitled too, and everything we had to tell them our room selection for us to avail the services. Was really put off with this. Over all the its an alright hotel, but would try the the other hotels around hyatt the next time round.

Also we had gone there with a toddler and the crib had no bedsheet or blanket for the infant.

Room Tip: club king rooms are good.... but the a./c really sucks
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  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Seth1177
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Hyatt Regency Pune, responded to this review, 22 June 2012
Dear Guest,

I would like to thank you for choosing to stay with us while visiting Pune and for your feedback on your recent stay.

We shared your comments with the entire team and your encouraging words on the staff members and the quality of food are indeed appreciated. We have also noted your disappointment with regards to the newspaper delivery to the room as well as linen provided for the baby cot and we would like to sincerely apologies for the inconvenience.
I take the liberty to apprise you that following your feedback on the baby cot we have purchased a full sets of baby cot linens and other accessories , we have further looked together with our Front Office Manager who is also a" New Mummy" on all the possible needs of people travelling with toddlers and have ensured that we have all necessary amenities with us and deployed when needed. We genuinely make any efforts to not only meet our guests needs and expectations but to provide passionate and professional service of the highest possible standard to all of our guests and
hope will be given the opportunity to show you this first hand on your next visit to Pune.

Warm Regards,
Ashish Kumar | Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bombay
1 review
Reviewed 9 June 2012

We really enjoyed our stay. The rooms were big and spacious. One can spend a couple of hours at the Gourmet Avenue cake shop indulging in their pastries. From the friendly service at the valet drop off, to the reservation desk staff and the excellent room service, things could not have gone smoother.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NidhiPShah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish K, Manager at Hyatt Regency Pune, responded to this review, 11 June 2012
Dear Guest,
The entire team at Hyatt Regency Pune is delighted and motivated by your comments. We are happy to learn that we were able to exceed your expectations.
Your coments has been duly shared with the team down the line.
We look forward to welcoming you back soon.
Best Regards
Ashish Kumar
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richmond, Texas
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 31 May 2012

This trip was business and leisure. My husband traveled to Pune on business for 4 days and I joined him. The service at the hotel was impeccable. They knew us by name. The rooms were spotless. Most of the time I was at the hotel alone. They took very good care of me. I used the hotel's private drivers and vehicles for tours and shopping. There were several levels of vehicles. The hotel is completely different from its surroundings. As one other reviewer stated, security is tight. But it is tight everywhere in India. I also used the spa. It was wonderful. I would stay there again without hesitation. The only drawback is that it's pretty far away from most businesses.

Room Tip: The design of the room we had was a little weird. The toilet/bathroom was surrounded by frosted glas...
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  • Stayed May 2012, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tuff-ag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish K, Manager at Hyatt Regency Pune, responded to this review, 11 June 2012
Dear Guest,
We thank you for your feedback. We were delighted to learn you had a great experience at Hyatt Regency Pune. Your comments were shared with theteam and has motivated them to provide seamless and intutive service to all our valued guests.
We look forward to welcoming you once again.
Best Regards
Ashish Kumar
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Pune

Property: Hyatt Regency Pune
Address: Weikfield IT Park, Pune 411014, India
Region: India > Maharashtra > Pune District > Pune
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 225 Hotels in Pune
Price range (per night): ₹ 6,156 - ₹ 11,276
Hotel Class:5 star — Hyatt Regency Pune 5*
Number of rooms: 219
Official Description (provided by the hotel):
Hyatt Regency Pune is the city's premier 5-star deluxe hotel, centrally located within Weikfield IT Park, and close proximity to Magarpatta and EON commercial districts and steps away from the Phoenix Market City Mall and entertainment areas of Koregaon Park and Kalyani Nagar. The hotel is the closest hotel to Pune Airport at an approximate distance of 1.8 Miles.With 221 spacious rooms, 81 serviced apartments, 20,000 sq. Ft. Of state-of-the-art banquet, wedding and conference facilities, the hotel offers a variety of dining and recreational options; La Terrazza: An Italian Tratorria & Lounge offering authentic Italian home-style cooking. The Cafe: All day market style restaurant offering Indian, Asian and Western cuisine. Single Malt & Co. Bar & Lounge: Selection of finely brewed whiskeys and malts. Gourmet Avenue: Pastry shop serving freshly baked good & confectioneries. Arogya Spa & Fitness Centre: Spa treatments, yoga room, indoor pool and a state-of-the art fitness centre. Guests can also enjoy our business facilities, high-speed Internet access, secretarial services, parking for over 300 vehicles and airport transfer services to Pune and Mumbai in a fleet of hotel cars. Retreat in the lap of luxury at Hyatt Regency Pune - Where Style Meets Preference. ... more   less 
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