Staff was good and welcoming, food was good. But was disappointed with no newspapers in the morning and when we checked into the hotel the staff never explained us the amenities or the services offered with the room selected. Thankfully i had read over the net on the services i would be entitled too, and everything we had to tell them our room selection for us to avail the services. Was really put off with this. Over all the its an alright hotel, but would try the the other hotels around hyatt the next time round.
Also we had gone there with a toddler and the crib had no bedsheet or blanket for the infant.More