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“Good stay”
3 of 5 bubbles Review of Hyatt Regency Pune

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Hyatt Regency Pune
Ranked #8 of 221 Hotels in Pune
Certificate of Excellence
Mumbai, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good stay”
3 of 5 bubbles Reviewed 11 June 2012

Staff was good and welcoming, food was good. But was disappointed with no newspapers in the morning and when we checked into the hotel the staff never explained us the amenities or the services offered with the room selected. Thankfully i had read over the net on the services i would be entitled too, and everything we had to tell them our room selection for us to avail the services. Was really put off with this. Over all the its an alright hotel, but would try the the other hotels around hyatt the next time round.

Also we had gone there with a toddler and the crib had no bedsheet or blanket for the infant.

Room Tip: club king rooms are good.... but the a./c really sucks
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  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Seth1177
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Hyatt Regency Pune, responded to this review, 22 June 2012
Dear Guest,

I would like to thank you for choosing to stay with us while visiting Pune and for your feedback on your recent stay.

We shared your comments with the entire team and your encouraging words on the staff members and the quality of food are indeed appreciated. We have also noted your disappointment with regards to the newspaper delivery to the room as well as linen provided for the baby cot and we would like to sincerely apologies for the inconvenience.
I take the liberty to apprise you that following your feedback on the baby cot we have purchased a full sets of baby cot linens and other accessories , we have further looked together with our Front Office Manager who is also a" New Mummy" on all the possible needs of people travelling with toddlers and have ensured that we have all necessary amenities with us and deployed when needed. We genuinely make any efforts to not only meet our guests needs and expectations but to provide passionate and professional service of the highest possible standard to all of our guests and
hope will be given the opportunity to show you this first hand on your next visit to Pune.

Warm Regards,
Ashish Kumar | Director of Rooms
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979 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (180)
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Bombay
1 review
5 of 5 bubbles Reviewed 9 June 2012

We really enjoyed our stay. The rooms were big and spacious. One can spend a couple of hours at the Gourmet Avenue cake shop indulging in their pastries. From the friendly service at the valet drop off, to the reservation desk staff and the excellent room service, things could not have gone smoother.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NidhiPShah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish K, Manager at Hyatt Regency Pune, responded to this review, 11 June 2012
Dear Guest,
The entire team at Hyatt Regency Pune is delighted and motivated by your comments. We are happy to learn that we were able to exceed your expectations.
Your coments has been duly shared with the team down the line.
We look forward to welcoming you back soon.
Best Regards
Ashish Kumar
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richmond, Texas
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 31 May 2012

This trip was business and leisure. My husband traveled to Pune on business for 4 days and I joined him. The service at the hotel was impeccable. They knew us by name. The rooms were spotless. Most of the time I was at the hotel alone. They took very good care of me. I used the hotel's private drivers and vehicles for tours and shopping. There were several levels of vehicles. The hotel is completely different from its surroundings. As one other reviewer stated, security is tight. But it is tight everywhere in India. I also used the spa. It was wonderful. I would stay there again without hesitation. The only drawback is that it's pretty far away from most businesses.

Room Tip: The design of the room we had was a little weird. The toilet/bathroom was surrounded by frosted glas...
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  • Stayed May 2012, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tuff-ag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish K, Manager at Hyatt Regency Pune, responded to this review, 11 June 2012
Dear Guest,
We thank you for your feedback. We were delighted to learn you had a great experience at Hyatt Regency Pune. Your comments were shared with theteam and has motivated them to provide seamless and intutive service to all our valued guests.
We look forward to welcoming you once again.
Best Regards
Ashish Kumar
Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lusaka, Zambia
Level Contributor
90 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 25 May 2012

I spent 5 days at the Hyatt Regency on a business trip. It is a really good hotel, with everyone focused on service, it is still very new. The security is tight, the lobby is very modern, with lounge areas to sit. Check in was smooth without any incidents, I was shown to my room about 5 min after checkin. The rooms are really lovely, with everything you could need in the room. Extremely comfortable with most pay tv channels. The staff in this hotel really are exceptional. Everyone is friendly greeting you when they walk by in the hallway. Breakfast was good, with a good selection, for those who don't want curry for breakfast. I dont have any negative comment about this hotel, everything works like clockwork and I had no hiccups when I was there. There is also a lovely new mall just a few minutes from the hotel, with any shopping requirements you may have.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ElleVee288
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish K, Manager at Hyatt Regency Pune, responded to this review, 29 May 2012
Dear Guest,
We are delighted to learn that you thoroughly enjoyed your stay with us. Your words of appreciation keeps the team highly motivated.
We remain committed to deliver an exceptional service. Look forward to welcome you back soon.
Best Regards
Ashish Kumar
Director of Rooms.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 22 May 2012

I had a long business trip to Pune, India (12 days). I had quite a few choice of places to stay but, having had good experience during my prior stays at the Hyatt in Pune over several trips in 2011, I decided to stay at the Hyatt in Pune for this long trip. From the moment I checked in to the day I checked out, the staff at Hyatt were phenomenal. They were professional and courteous. They were caring and did not go overboard (this is important, since the caring can be overwhelming at times). I had some special meal request due to dietary restrictions. They obliged to my food restrictions and always had something ready. This is so important since food is such an important part of your living and you don't want to risk it when you are away. Here is a tip to those picky travelers: check with your host / hostess at the restaurant if they can help with your food restrictions.

My room was quite comfortable -- for long stayers the challenge would be storage, but I asked the front desk staff to help with additional storage and they made arrangements to make sure things were not lying all over. Essentially I did no have to live out of my suitcase. Their gym is professional and clean.

Finally, it all comes to price vs performance. I place the Hyatt, Pune at the 95th percentile. The hospitality was exceptional and that made all the difference. I will stay at the Hyatt during future trips to Pune and recommend it to others.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Muthu K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashish K, Manager at Hyatt Regency Pune, responded to this review, 29 May 2012
Dear Guest,
We are extremely happy to learn that you thoroughly enjoyed your stay with us. Your comments were very encouraging and this is how t he entire team at Hyatt Regency Pune keeps themselves motivated.
We remain committed to deliver an exceptional service and serve patrons like you in future.. Look forward to welcome you back soon.
Best Regards
Ashish Kumar
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Pune

Property: Hyatt Regency Pune
Address: Weikfield IT Park, Pune 411014, India
Phone Number:
Region: India > Maharashtra > Pune
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 221 Hotels in Pune
Price range (per night): ₹ 5,947 - ₹ 10,019
Hotel Class:5 star — Hyatt Regency Pune 5*
Number of rooms: 219
Official Description (provided by the hotel):
Hyatt Regency Pune is the city's premier 5-star deluxe hotel, centrally located within Weikfield IT Park, and close proximity to Magarpatta and EON commercial districts and steps away from the Phoenix Market City Mall and entertainment areas of Koregaon Park and Kalyani Nagar. The hotel is the closest hotel to Pune Airport at an approximate distance of 1.8 Miles.With 221 spacious rooms, 81 serviced apartments, 20,000 sq. Ft. Of state-of-the-art banquet, wedding and conference facilities, the hotel offers a variety of dining and recreational options; La Terrazza: An Italian Tratorria & Lounge offering authentic Italian home-style cooking. The Cafe: All day market style restaurant offering Indian, Asian and Western cuisine. Single Malt & Co. Bar & Lounge: Selection of finely brewed whiskeys and malts. Gourmet Avenue: Pastry shop serving freshly baked good & confectioneries. Arogya Spa & Fitness Centre: Spa treatments, yoga room, indoor pool and a state-of-the art fitness centre. Guests can also enjoy our business facilities, high-speed Internet access, secretarial services, parking for over 300 vehicles and airport transfer services to Pune and Mumbai in a fleet of hotel cars. Retreat in the lap of luxury at Hyatt Regency Pune - Where Style Meets Preference. ... more   less 
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