Great helpful staff n nice breakfast variety. Location within reach to key areas like restaurants, city etc!!More
Great helpful staff n nice breakfast variety. Location within reach to key areas like restaurants, city etc!!MoreShow less
Thank you for choosing The Westin Pune Koregaon Park among luxury hotels in Pune. I am pleased at your appreciation for our hospitality and product on offer and look forward to welcome you on your next visit.
Pune's best hotel by far without question and what you would expect from the Westin brand, great location, close to airport, close to IT parks, all restaurants are really great, the staff are fantastic and the exec lounge the perferct place to relax after work. Choose elsewhere at you peril.! I have had about 8 stays in last 3 months and still it does not disappoint and enjoy each visit, refreshing!
Thank you for appreciating The Westin Pune Koregaon Park as the best hotel in Pune. It is the motivation and generous appreciation by guests such as yourself that align and engage the hotel's team to excel in offering outstanding guest experience to our guests. I look ahead to your next visit.
Despite a great location and a great building...though access to the entrance up a heavily secured gated ramp is a bit too tedious...the hotel falls short of expectations.
The rooms are beautifully furnished and the bathrooms are top-notch but the restaurants are largely empty and even breakfast was a disappointing buffet...lots of variety and quantity at the buffet but poor quality by Westin standards. Dinner was so disappointing...we sent back an inedible pizza..the staff replaced it with a scarcely better one from the Italian restaurant...as our meal was ending! The hotel seems too large for its guest traffic and the lobby and common areas were poorly decorated. Service was adequate and polite but hardly memorable...this hotel needs to study guest relations at the nearby Ista hotel!
I would like to thank you for choosing to stay at The Westin Pune Koregaon Park during your visit and the time taken to write an honest review of your experience. With regards to your feedback on breakfast buffet as well as the dining experience at the Italian restaurant I have addressed the issue with my food & beverage team and assure you an enhanced experience on your next visit. We are persistent in engaging our associates with adequate training to improve upon the guest experience and offer a personalized service to each of our guests. Look forward to welcome you on your next visit to Pune.
I was booked in for 2 nights stay at Westin from my office. However on arriving I was informed that they did not have a room since one group decided to extend their stay. I was offered a drop to Le Meridien where they had made alternate arrangements. While I appreciate that they at least made alternate arrangements, I was extremely annoyed at being bumped off despite confirmation of reservation the previous day itself. They offered to upgrade me to suite the next day, but i decided not to stay there and shifted to Sayaji Hotel instead. While my initial booking with Westin was for 2 days since I was traveling back over the weekend I ended up staying in Pune for 2 months and continued with Sayaji itself and did not bother going back to Westin.
Firstly I would like to thank you for choosing to stay at The Westin Pune Koregaon Park and I appreciate your honest review about your recent experience at the hotel and would like to express my regret for the same. Some unseen contingencies arise in the hotel's operation where the occupancy reaches to the fullest in spite of preempting possibilities, however having said that I understand your perspective at that moment of truth and ensure you that we'd be better equipped to avoid such situations in future. Look forward to your next visit.
Could not believe that this hotel is in pune, it could have been in Switzerland. Simply amazing, staff, service, food and rooms. Even a soothing spa and rocking gym. Lounge with a view, large rooms, lovely restaurants and bar.
It brings me delight to know that your experience at The Westin Pune Koregaon Park has been a memorable one and would like to extend my gratitude for choosing it as your hotel of choice. I appreciate your time in writing a review as it motivates the team to enhance its service. I look forward to extending a sensory welcome on your next visit.
This is a Good Hotel in Pune , Rooms are Excellent , Hotel has a Great Conference Area
Good for Events and Business Trips
Breakfast is Good , Location is close to Club's and so a Hot Spot
Firstly I appreciate your choice to stay with The Westin Pune Koregaon Park and thank you for taking the time to review the hotel. I am delighted that your stay during the business conference was a memorable one and our facilities and personalized service have been appreciated.
Looking forward to welcome you on your next visit.