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“BAD EXPERIENCE but good hotel”
3 of 5 bubbles Review of Hotel Gitanjali

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Hotel Gitanjali
Ranked #2 of 32 Panchgani B&B and Inns
Panjim, India
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“BAD EXPERIENCE but good hotel”
3 of 5 bubbles Reviewed 6 November 2011

BAD EXPERIENCE but good hotel: We went to this hotel after reading the reviews but, to our bad luck we had a different experience. We had booked the hotel some 20 days in advance & had also got the confirmation. But, when we went there at 4 pm (we got late on the way -hotel checkout timing is 12 noon) there was no one at the reception. When we waited for some time a Room Boy turned up. When we asked about the room & told that we already have booking for two rooms we were for a rude shock as he directly told that "there are no rooms available".

At this we insisted to see the Manager of the Hotel and we were told that the Manager is SLEEPING and cannot come to meet anyone. After arguing for some time the Room boy at last went to ask the Manager & came back only to tell that there are NO ROOMS AVAILABLE.
Shocked at the manners of the hotel staff we had no other option but to contact the owner of the hotel, Mr Bhisham Lulla who spoke to the manager.

It was only than that the Manager woke up from his Deep Sleep. But, still there was another problem. We were told that there is only ONE ROOM available & that he would arrange the other in next 15 minutes. Our day and the mood was already spoiled, so instead of arguing any further we accommodated all the luggage in the single room.
We got the second room only after we returned at NIGHT. I feel the hotel is run with minimal staff. Some toilets are now renovated while others are still kept the same.

But, to speak about the plus point the Hotel is located close to the market. It is nicely designed and has good parking space.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank samu_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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57 reviews from our community

Traveller rating
    11
    23
    17
    3
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
pune
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed 22 January 2010

I visited Panchagani and Mahabaleshwar in Jan 2010 for 3 days. Booked hotel Gitanjali in panchagani.
The Hotel was near to Bus stand and on the road to Mahabaleshwar. As its winter season so we had decided to go for the Non AC room. Its small hotel and rates are reasonable.
The mail advantage is that, its in the main market of panchagani. Hotel rooms are ok and comfortable. Extra bed is there in the room. The view of the garden from the balcony is nice.
We have not taken any kind of food in the hotel as other food places are very close to hotel. So we opted to visit different hotels everytime.
Hotel staff is nice and co-operative. Whatever service provided by the hotel staff is ok. They will guide for the nearby visiting places.
Overall,i can say its ok hotel for short stay with family and friends.

  • Stayed January 2010, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
6 Thank nsyeola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Gitanjali

Property: Hotel Gitanjali
Address: Main Panchgani Market,Opp IDBI Bank, Panchgani 412805, India
Region: India > Maharashtra > Panchgani
Amenities:
Business Centre with Internet Access Children Activities (Kid / Family Friendly) Restaurant Room Service
Hotel Style:
Ranked #2 of 32 B&Bs / Inns in Panchgani
Price range (per night): ₹ 2,262 - ₹ 2,392
Hotel Class:1 star — Hotel Gitanjali 1*
Number of rooms: 24
Official Description (provided by the hotel):
Started in 1982, Hotel Gitanjali is situated near the main market of Panchgani town, it is within walking distance to the main bazaar, the bus stop and the taxi stand, yet it is very serene and peaceful being located away from the hustle & bustle due to the abundance of trees, foliage and natural greenery surrounding the entire property. ... more   less 
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Also Known As:
Hotel Gitanjali Panchgani, Maharashtra

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