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“Average. A lot of scope for improvement” 3 of 5 bubbles
Review of Fortune Hotel The South Park

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Fortune Hotel The South Park
Ranked #8 of 89 Hotels in Trivandrum
Certificate of Excellence
Kerala, india
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Average. A lot of scope for improvement”
3 of 5 bubbles Reviewed 21 June 2012 via mobile

I stay here when I'm in the city due it's proximity to all government offices. Rooms are good but the service is not at par to the class of the hotel. Personnel are not properly trained. Many a staff esp in the dining area are indifferent. Lot of scope for improvement. Good room and good food but service has to be professionalised.

  • Stayed June 2012
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Mujeeb123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Fortune Hotel The South Park, responded to this review, 2 July 2012
Dear Mr.Mujeeb,

Many thanks for your valuable feedback.
Our sincere thanks for considering our Hotel during your visit to Trivandrum. Would like to assure you that all positive measures would be taken to give in depth training to staff and would be able to give you a better experience on your next visit.
Look forward to your support and patronage.

Kind Regards,
S.Ajit Kumar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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332 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • Any
English first
Kozhikode, India
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 12 June 2012

I prefer to stay in this place due to it's proximity to offices. I have noticed a discernable improvement in standards of the rooms. I hope they get to improve the lobby and other common areas. The Regency restaurant requires an attached wash room. Special thanks to the staff who are helpful in all aspects.

  • Stayed June 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank manhew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 23 May 2012

Our stay at The South Park was wonderfully relaxed. Everything went without a hitch with the support of a team of friendly staff, Ms. Winona in particular. All-in-all it was a stress-free experience.
Thank you very much.

Henning & Veera Seifert

  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Veera S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 10 May 2012

This hotel has a nice exterior and lobby. But thats about it. The AC is weak and makes noises (felt stuffy the entire night), you get a lot of road noise, beds are uncomfortable, food is below average. We stayed here since we landed very late in the city and needed a room for a night. We moved out the next morning.

  • Stayed May 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank GeethsVinod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangalore
Level Contributor
48 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 bubbles Reviewed 3 May 2012

The Pluses:
Spacious Rooms.
Excellent Breakfast.
Good Location
Courteous and helpful staff.
Quick Service.
The minuses:
The hotel is being renovated at a very slow pace and we got a room without a health faucet.
There are all sorts of unpleasant smells that waft into the rooms.
Once the hotel is renovated it will have a lot to offer.

Room Tip: Check the room for amenities before you move in.
See more room tips
  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MotheroftwoBangalore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FHTSP, General Manager at Fortune Hotel The South Park, responded to this review, 9 May 2012
At the outset, my sincere thanks for your valuable feedback. Please note that the rooms are being
renovated and would be more contemporary after renovation.

Also, would like to assure you that the renovation would be completed within a time frame.

Look forward to having you with us on your next visit to Trivandrum.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fortune Hotel The South Park

Property: Fortune Hotel The South Park
Address: MG Road | Palayam, Trivandrum 695034, India
Region: India > Kerala > Thiruvananthapuram District > Trivandrum
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Luxury Hotel in Trivandrum
#6 Business Hotel in Trivandrum
Price range (per night): ₹ 3,665 - ₹ 5,432
Hotel Class:4 star — Fortune Hotel The South Park 4*
Number of rooms: 76
Official Description (provided by the hotel):
Fortune Hotel The South Park is a Fortune Hotel owned by Kerala Hotels Pvt.Ltd. and operated by Fortune Park Hotels Limited. Fortune Hotel The South Park is located in the heart of Trivandrum on M.G Road and the preferred choice for the Business Traveller. ... more   less 
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Also Known As:
South Park Thiruvananthapuram Trivandrum
Fortune Hotel The South Park Trivandrum, Kerala

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