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All reviews lower pool the cliff chowara beach the cottages main restaurant private beach main pool steep walk sea view traditional kerala style ayurvedic centre evening buffet reception area ayurvedic spa beautiful property restaurant staff hotel is situated
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Reviewed 2 November 2017 via mobile

This resort has all the facilities required for a family visit. There are two pools at both levels. The beach is 2 min walk from resort. However a little thing that takes a backseat is limited breakfast menu. Need to improve on that. Otherwise overall it’s nice .

Date of stay: November 2017
Trip type: Travelled with family
1  Thank 313aseemt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Joys R, General Manager at The Travancore Heritage Beach Resort, responded to this reviewResponded 3 November 2017

Dear Valued Guest,

Greetings from 'The Travancore Heritage'!!!

Many thanks for taking time out to write about your experience on your recent visit to our resort. Your valuable comments have been taken into account and shared with the concerned personnel, which will definitely help us in achieving greater standards in service and hospitality. Your feedback about the limited breakfast menu has been noted.

Thanking you once again and looking forward to your next visit and assuring you of our best of services at all times.

Pradeep Narayanan
Corporate General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2017

Good hotel option if have a little higher budget for your holidays..

Beach Groove rooms are in big size & clean with superb pool & sea view. Rooms are far from the reception & restaurant. They have vehicle pick & drop service till lift. We did our checked in after 9.00 pm so we didn't get this service. in my group there were 5 senior citizens and they had to walk till lift at night. it was very inconvenient for them. Once u entered in room all your tiredness runs away coz of superb room ambiance. Next day morning we got the vehicle.

We asked for water bottle next day morning; it took 25 min for room service. We understand the distance of the rooms but basic service like water etc. should be given more faster.

Food was just awesome. Breakfast & main course spread was with lot of options. Even deserts were very fantastic.

Pool & beach is very clean very much accessible from the rooms.

Overall it was a nice stay...

Room tip: All Beach Groove Rooms are sea View. Go for ground floor rooms.
Date of stay: September 2017
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank shwetamn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Joys R, General Manager at The Travancore Heritage Beach Resort, responded to this reviewResponded 31 October 2017

Dear Valued Guest,

Greetings from 'The Travancore Heritage'!!!

Many thanks for taking time out to write about your experience on your recent visit to our resort. Our sincere apologies for the little inconveniences faced by you during the stay. Your valuable comments have been taken into account and shared with the concerned personnel, which will definitely help us in achieving greater standards in service and hospitality.

Thanking you once again and looking forward to your next visit and assuring you of our best of services at all times.

Pradeep Narayanan
Corporate General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2017

We stayed here for two nights before moving to the Leela property, excellent food, good service, we enjoyed the swimming pool and the activity centre, and it has beach access too, just that long walks from rooms was a bit hassle.

Date of stay: October 2017
Trip type: Travelled with friends
1  Thank prabhavmusaddi89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Joys R, General Manager at The Travancore Heritage Beach Resort, responded to this reviewResponded 31 October 2017

Dear Valued Guest,

Greetings from 'The Travancore Heritage'!!!

Many thanks for taking time out to write about your experience on your recent visit to our resort. Your valuable comments have been taken into account and shared with the concerned personnel, which will definitely help us in achieving greater standards in service and hospitality.

Thanking you once again and looking forward to your next visit and assuring you of our best of services at all times.

Pradeep Narayanan
Corporate General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2017

Would have given an overall rating of 5 stars, if our room hadn't been such a long trek from the main public areas. The Beach Grove rooms are spacious, well appointed and have good views across the lower pool and towards the beach, but are several minutes (uphill) from the restaurant and reception areas. Some of the cottages, which are closer to reception, are very small and cramped with open air bathrooms which doesn't work well in the monsoon season! Service was generally very good and we were able to book an excellent trip through the hotel which cost less than half the price quoted by our tour operator. Food was variable: some nights the buffet was good and on others very ordinary - you can get a much wider range of excellent fish by taking a taxi or tuk-tuk into the main Kovalam resort. Beware the gift shop, which charges outrageous prices for articles you can buy much more cheaply elsewhere.

Room tip: Beach Grove rooms are best, but a long way from main pubic areas. Cottages can be very cramped, with outdoor bathrooms.
Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank GilesP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Joys R, General Manager at The Travancore Heritage Beach Resort, responded to this reviewResponded 28 October 2017

Dear Valued Guest,

Greetings from 'The Travancore Heritage'!!!

Many thanks for taking time out to write about your experience on your recent visit to our resort. Your valuable comments have been taken into account and shared with the concerned personnel, which will definitely help us in achieving greater standards in service and hospitality.

Thanking you once again and looking forward to your next visit and assuring you of our best of services at all times.

Pradeep Narayanan
Corporate General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2017

Stayed there after 10 years , last time went for my honeymoon no this time for 10th year Anniversary.
They have maintained the place same life before , excellent location and beach view, different types of accommodation types , lavish garden, beautiful swimming pool..
Great location if u want a break with family

Room tip: go far the heritage room. its lovely
Date of stay: May 2017
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
2  Thank subash_1112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Joys R, General Manager at The Travancore Heritage Beach Resort, responded to this reviewResponded 28 October 2017

Dear Valued Guest,

Greetings from 'The Travancore Heritage'!!!

Thank you very much for your kind comments on the hotel.

It was a pleasure hosting you at our resort .We are glad to note that the overall quality of service and facilities at our hotel measured up to your expectation. I am certain this will serve as a source of inspiration for us in achieving higher standards of excellence. Your appreciative words have been shared with the team for whom it is a tremendous source of inspiration to deliver further excellence.

I would like to thank you once again or taking your valuable time and effort in sharing your feedback as it enables us to measure and improve our performance in our quest of providing you luxury hospitality.

My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

With Warm Regards,

Pradeep Narayanan
Corporate General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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