We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

“Keys - Excellent” 5 of 5 bubbles
Review of Keys Hotel Thiruvananthapuram

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Keys Hotel Thiruvananthapuram
Ranked #5 of 88 Hotels in Trivandrum
Chennai
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Keys - Excellent”
5 of 5 bubbles Reviewed 15 February 2012

I had booked 5 rooms for a night at Keys Hotel and had a very pleasant experience. We were a group of 12 ranging from kids to grandpas. The hotel staff are well trained and courteous. The rooms were sparkling clean and were of adequate size. There are a few hiccups though. I checked-in at around 11:30 AM and was shocked to know that the Aid-Conditioning on the lobby was turned OFF. A little generousness from the management would add even more value to this Hotel.

Pros:
Check-in was a breeze.
Flexible Check-in Check-out (Reasonable)
Food at the restaurant was good though the quantity could have been more.


Cons:
Toiletries were given only after request.
TV was small.
Sports Channels were missing( It was frustrating to not be able to watch Man Utd vs Liverpool )

The staff were on their toes and were very helpful throughout our stay. It is just 20 minutes away from the airport and max 5 minutes away from the railway station. I would definitely recommend Keys Hotel to my friends. Take care and happy travelling.

Room Tip: Book it online. Its cheaper that way.
See more room tips
  • Stayed February 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank karthik_freaky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anand R, General Manager at Keys Hotel Thiruvananthapuram, responded to this review, 19 November 2012
Dear Sir,

Thank you for taking time off to pen down your thoughts on your stay at Keys Hotel, Trivandrum. We appreciate and value the same and would like to assure you the best of our services at all times.

Yours Truly
Anand Ramachandran
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

561 reviews from our community

Traveller rating
    197
    225
    93
    26
    20
See reviews for
152
62
34
250
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (134)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Nottingham, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 13 February 2012

Arriving at Keys hotel, first impressions are of a new hotel, modern, chrome and glass. I had to smile when the receptionist said I would have to be let into my room by her masterkey, as guest keys are not working just now!
Room very modern, minimalist. One surprise, the room safe was not working, I investigated and saw that the batteries had leaked... a simple fault to repair. Internet log-on was over complicated, I had to visit the front desk several times to get set up.
While I was there, in Nov 2011, a film festival was in full swing, and the Keys hotel was where most guests were sleeping, so there were many fellow europeans among the guests.
Breakfast buffet was included, good choice of food, and I ate one early evening buffet meal too, which was reasonable. There is a bar, but it was not staffed, I was advised that a nearby hotel would have a bar open, and this proved to be the case. Not many guests seemed to dine in the hotel, whether this was due to the film festival or not I cannot say. My room at the front overlooked the fire station, and I enjoyed the spectacle of the ancient fire engine chugging around from time to time!
A good choice of hotel for my money.

  • Stayed November 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank OldandRambling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anand R, General Manager at Keys Hotel Thiruvananthapuram, responded to this review, 19 November 2012
Dear Sir,

Thank you for taking time off to pen down your thoughts on your stay at Keys Hotel, Trivandrum. We appreciate and value the same and would like to assure you the best of our services at all times. I would also like to apologise for the key cards not working efficiently and assure you that corrective action will be taken to ensure the optimum efficiency of the same at all times.

Yours Truly
Anand Ramachandran
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cuttack
Level Contributor
43 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 bubbles Reviewed 10 February 2012

Keys hotel is located conveniently mid city in Trivandrum and fully equipped with modern amenities and facilities.
Good, comfortable rooms, good bathrooms though rather small, good dining room/ restaurant, just satisfactory air conditioning, small lounge/ reception area and under ground parking.
Room service could improve with prompter room make up and better telephone communication.
Ideal for people on business on a budget and not really for tourists wishing to travel and explore in the vicinity of Trivandrum. No good views from any of the rooms but greenery all around. The staff is friendly and courteous.
Good food for lunch and dinner and a decent breakfast layout.
Two bedbugs found in Room 501 was probably an aberration.
Neighbourhood is fairly quiet but the street outside has busy traffic.

Room Tip: Ask for a double bed deluxe room
See more room tips
  • Stayed February 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Panditashok7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anand R, General Manager at Keys Hotel Thiruvananthapuram, responded to this review, 19 November 2012
Dear Sir,

Thank you for taking time off to pen down your thoughts on your stay at Keys Hotel, Trivandrum. We appreciate and value the same and would like to assure you the best of our services at all times. Have noted with concern bed bugs being found in the room and would like to stress that this is a one off incident that would not allowed to be repeated again.

Yours Truly
Anand Ramachandran
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
British Columbia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 26 January 2012

Keys

We stayed two nights at Keys Trivandrum when we first arrived to Kerala form the cold of Delhi (6C). It was very pleasant and the service was very responsive, which I appreciated.
The location was great, so were the rooms. We tried 2 different ones and thoroughly enjoyed both of them. Next time I am in Trivandrum I will stay here. Only complaint the Keys Hotel chain claims to have swimming pools at all it’s locations but there was none at Trivandrum.
Mohini of Canada

Room Tip: it was quieter on the south facing side,west facing rooms had traffic and machine noise
See more room tips
  • Stayed January 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mohini D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anand R, General Manager at Keys Hotel Thiruvananthapuram, responded to this review, 9 September 2012
Dear Ma'am,

Thank you for taking time off to pen down your thoughts on your stay at Keys Hotel, Trivandrum. We appreciate and value the same and would like to assure you the best of our services at all times.

With reference to the swimming pool, all our Leisure properties have them but not the city hotels.

Yours Truly
Anand Ramachandran
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chennai, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 January 2012

I had never heard of this hotel until i checked the website for hotels in trivandrum, The hotel was prime located in the city and was easy accessible and the rooms were stylish and was at an affordable price. The rooms were compact but definitely meets a business traveler's expectation.Usage of WI-fi was complimentary through out the stay.The design of the room was good, it gave a western touch, Linen in the rooms were clean & tidy. Food was nice and had wide varieties in the buffet. All the staff were with a smiling face always, that gives a fresh & warmth welcome to the guests.

  • Stayed December 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mani_nagarajan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anand R, General Manager at Keys Hotel Thiruvananthapuram, responded to this review, 9 September 2012
Dear Sir,

Thank you for taking time off to pen down your thoughts on your stay at Keys Hotel, Trivandrum. We appreciate and value the same and would like to assure you the best of our services at all times.

Yours Truly
Anand Ramachandran
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Trivandrum hotels
0.3 km away
Hycinth By Sparsa
Hycinth By Sparsa
#1 of 88 in Trivandrum
4.5 of 5 bubbles 621 reviews
0.6 km away
Hilton Garden Inn Trivandrum
Hilton Garden Inn Trivandrum
#2 of 88 in Trivandrum
4.5 of 5 bubbles 582 reviews
0.9 km away
Uday Suites
Uday Suites
#4 of 88 in Trivandrum
4.0 of 5 bubbles 357 reviews
Show Prices
Show Prices
Show Prices
0.7 km away
Vivanta by Taj - Trivandrum
Vivanta by Taj - Trivandrum
#3 of 88 in Trivandrum
4.5 of 5 bubbles 810 reviews
0.9 km away
Apollo Dimora Hotel
Apollo Dimora Hotel
#6 of 88 in Trivandrum
4.5 of 5 bubbles 107 reviews
0.4 km away
Trivandrum Hotel
Trivandrum Hotel
#15 of 88 in Trivandrum
3.5 of 5 bubbles 127 reviews
Show Prices
Show Prices
Show Prices

Been to Keys Hotel Thiruvananthapuram? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Keys Hotel Thiruvananthapuram

Property: Keys Hotel Thiruvananthapuram
Address: Opposite Fire Brigade | Housing Board Junction, Trivandrum 695001, India
Region: India > Kerala > Thiruvananthapuram District > Trivandrum
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Trivandrum
#7 Best Value Hotel in Trivandrum
Price range (per night): ₹ 3,024 - ₹ 4,100
Hotel Class:3.5 star — Keys Hotel Thiruvananthapuram 3.5*
Number of rooms: 101
Official Description (provided by the hotel):
Keys Hotel is located centrally in Trivandrum which makes it accessible from all parts of the city. Keys Thiruvananthapuram provides all amenities as per international standards. Hotel is largely automated and provides cheerful and stylish stay to all its guests. Breakfast and high speed WiFi are complimentary for all. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, TravelGuru, ClearTrip, Agoda and Expedia so you can book your Keys Hotel Thiruvananthapuram reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Keys Hotel Thiruvananthapuram Trivandrum, Kerala

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing