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“Fawlty Towers Tivandrum” 2 of 5 bubbles
Review of Highland Hotel

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Highland Hotel
Ranked #19 of 87 Hotels in Trivandrum
New Zealand
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Fawlty Towers Tivandrum”
2 of 5 bubbles Reviewed 30 September 2009

This place was basically a place to crash for our last two nights before flying out. We weren't after a flash place but we did want clean and opted for what they called a "Deluxe Suite". It was not luxurious however.

The room had cockroaches in plentiful supply.

Reception were dithering and slow: if there are two people behind the counter how about the guy doing nothing answers the phone instead of the guy dealing to us being distracted from the task of checking us in?

Our so called luxury suite had a nasty bath tub with a revolting sealer around the edges that had turned black with filth. There is no way you would actually use it. Hot water was only available from the shower in the mornings, at night you had to order a bucket of hot water with which to wash.

On our second (and final) night management saw fit to arrange renovations (renovation, not emergency maintenance) to be carried out at 1 am. Absolutely ridiculous. At a time when pretty much every guest there would want to be sleeping they are hammering away and using grinders and other power tools! I'm sorry, but any hotelier that thinks that is even remotely acceptable should not work in this industry.

The Vegetarian Restaurant there is very good it would be fair to say and we did eat there three times during our stay. That would probably be the hotel's only saving grace.

  • Liked — The restaurant.
  • Disliked — The fact that they thought carrying out renovations at 1 am was even remotely acceptable in a hotel.
  • Stayed September 2009, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check-in / front desk
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Hoki_man_NZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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76 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
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Additional Information about Highland Hotel

Property: Highland Hotel
Address: Manjalikulam Road | Thampanoor, Trivandrum 695001, India
Region: India > Kerala > Trivandrum
Amenities:
Business Centre with Internet Access Free Parking Restaurant Room Service Suites
Hotel Style:
#2 Best Value Hotel in Trivandrum
Price range (per night): ₹ 1,023 - ₹ 1,637
Number of rooms: 86
Also Known As:
Highland Hotel Trivandrum, Kerala

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