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79 - 84 of 170 reviews
Reviewed 25 December 2016 via mobile

It's a terrible place to stay. I don't know how travel agents like goibibo offer such a hotel in four star category. Its not even worth one star rating. Unhygienic room (stained bedsheets). Untrained staff. Yellow water for bathing.The breakfast and dinner buffet served is always cold. In terms of extra bedding they don't provide you the bed, they just give you the mattress placed on the floor. And on top of that, they don't provide you mineral water. They provide you complimentary water in flask and if you want mineral water you have to order it. Hot water is not provided 24×7.
Never book this hotel. Spoilt my trip completely.

Date of stay: December 2016
Trip type: Travelled with family
1  Thank Aparna72
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 20 December 2016

Was there on a vacation with family.
Stayed for 1 night only. A very average hotel located away from the main road. Access road is very bad.
Hot water is a major problem. Also water in the toilets was brown colored.
Very limited toiletries were provided.
Food quality is ok.

Date of stay: December 2016
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank Kishor D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 14 December 2016

room were clean and ok, but the amenities provided in my room were bad, for e.g. the electric kettle was broken, TV doesn't start with remote, everytime you to go near to tv and start it from a button on its back, and yes it was not informed at time of check in...tea bags were there but no sugar sachets were kept, these are small things but shows how the rooms are prepared for check-in, there was no drinking water in room as well, staff were nice but doesn't understand english well and hindi, not at all...dinner was buffet (rs. 300/- per person) but it was a mess to eat there, there was a lift, but was not working, we have to walk every time to 3rd floor, sorry for my hard words but this is what i felt....on top of it, Make my trip rated this hotel as 4 star, which is another level of bluff and cheating...the hotel needs to work a lot to improve....

Room tip: just don't open the balcony, you may have a monkey as a visitor...lol
Date of stay: November 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank ashwini1983
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 11 December 2016 via mobile

No proper toiletries provided and water is yellow can't imagine to take a bath also .
No hot water even after telling 10 times. Had to call reception 10 times.. Wifi gets disconnected most of the times.. difficult to stay in such environment.

Date of stay: December 2016
Trip type: Travelled as a couple
1  Thank Dhaval G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 8 December 2016 via mobile

I'm surprised at the negative reviews but maybe the management took well note of them cause my husband and myself checked in today for a day and found the service very prompt. It took them hardly 5minutes to come to the room on any call we made to the room service. Tea and snacks were there in 15minutes time which is pretty good keeping in mind all hotels we stayed till now usually took a decent 30-40minutes to respond. The staff was smiling and ready to help. The rooms are spacious and have a beautiful balcony. The staff warns you beforehand of monkey menace in mornings.

The restaurant - Now this is the best part of the stay. After an average experience in Munnar, we were pleasantly surprised by the food they offer here. A delicious fish curry for lunch and an amazingly lipsmacking dinner buffet made our anniversary very special. The chocolate iceCream stays a favourite for me for a long time I'm sure. Do make sure you eat at the restaurant as the chef makes the paneer masala curry and aloo fry so special you would end up overeating and walking miles like we did.

Must have - the jaggery payasam with wheat, paneer curry with kasuri methi, aloo fry just can't be missed!

Date of stay: December 2016
Trip type: Travelled as a couple
Thank namratadu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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