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“vacation in kerala”

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Hotel Sandra Palace
Ranked #23 of 43 Hotels in Thekkady
Kolkata, India
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“vacation in kerala”
Reviewed 21 November 2011

The food of this hotel is horrible . We ate half , wastage of money .When we stayed there for a day , the construction of the lift was going on .. O! God we could not take rest due to the unbearable noise . We were told to adjust . After some argument a temporary arrangement was made.

  • Stayed October 2011, travelled with family
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Helpful?
2 Thank twinklyanoushka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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281 reviews from our community

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Traveller tips help you choose the right room.   Room tips (72)
Date | Rating
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English first
Durgapur, India
Level 4 Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 19 November 2011

stayed in feb 2010 for 2 nights. very good location. on the main way towards the boat ride.looks like a new place with good rooms. food also good but may bring variety in b/f. helpful staff. kathakali centre and massage centre just opposite side of hotel. all shops are nearby. should stay there. btw batroom was so big but why the tub was not there?? may be not in 1700 room but in highe room. also a beatiful church just oppasite.

Room Tip: rood side rooms amy be bit noisy.
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  • Stayed February 2011, travelled with family
    • Value
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    • Cleanliness
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Helpful?
3 Thank DevD2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chennai, India
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 October 2011

Though we didn't stay here, we went to have lunch on Thursday, 6th October lured by their big advertisement (Briyani Fest - 2011) with heavy appetite at 1430 hours. On recommendation of the waiter (being spicy) , we ordered for the Malabar Fish & Mutton Briyani. We had to wait for nearly 30 minutes to get the ice cold briyani brought in matkas which was just mixed with masala and no trace of spicy. The waiters were uncultured and not orderly. We left the place with heavily disappointed and half filled stomach. All I could say to visitors is "Don't go by looks".

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
4 Thank cg_maurice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oldbury, United Kingdom
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 December 2010

Stayed here for one night on 11th December. Despite insisting at the time of booking on an extra bed, they said they would only provide a floor mattress. But even to get this done was a mission, as we asked several times for it to be done, and nobody actually did anything. Finally demanded at reception that it get done while we were out and they promised it would be. Sure enough when we returned to the room hours later, no sign of it - the mattress was in the corridor, I was tempted to do it myself. Finally got someone to put it and he was very rude. On the plus side, the restaurant wasn't bad and the hotel is conveniently located to shops (including Ayurvedic treatments) and entertainment (Kathakali)

Stayed December 2010
Helpful?
5 Thank Sanj23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai, India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 December 2010

I reached Thekkady with my wife after a great tour of Munnar and Alleppey, Alas i was not aware of what was in store for me at The "Sandra Palace". A just prepared room blooming with lemon grass fragrance, which gave my wife a terrible headache. If this wasn't enough the Fan was revolving at a speed much much slower than a spinning wheel... making the room even hotter ( I was told that it will pick up speed in the night... as the voltage goes up..... Though it never happened). The Aloo paratha that we ordered was also terrible.

Now comes the best part, inspite of having a CP (breakfast Complementary) in my booking plan, i was not served breakfast, as the restaurant closed at 0920 Hrs ( this was inspite of me confirming in the morning that the restaurant is open till 1000 Hrs). I reached the restaurant at 0925 Hrs..... just after it was closed, i was denied breakfast... then upon insistence and summoning the manager.. i was offered Puri Bhaji and Idli.... then after speaking to the Tour Operator i was offered in addition to Puri Bhaji and Idli... Toast, Butter, Jam and Omelet......... that too as if a big favour is being done to me and my wife... .......

The staff is arrogant, discourteous and unbelievably inhospitable. Please do not spoil your holiday......

Shailendra

  • Stayed December 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank Shailendrasharma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Sandra Palace

Property: Hotel Sandra Palace
Address: Opp: Lourde Church | Thekkady Junction, Kumily, Thekkady 685509, India
Region: India > Kerala > Idukki District > Thekkady
Amenities:
Business Centre with Internet Access Restaurant Room Service
Hotel Style:
Ranked #23 of 43 Hotels in Thekkady
Price range (per night): ₹ 1,605 - ₹ 3,660
Number of rooms: 30
Official Description (provided by the hotel):
Hotel Sandra Palace, Thekkady is a Business cum Leisure hotel, situated at the entrance of Thekkady. It is a budgeted modern hotel with all the facilities available in it. It is very ideally located near to all shopping centers, market, cultural activity centers, and bus station. ... more   less 
Also Known As:
Hotel Sandra Palace Thekkady, Kerala

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