Niraamaya Thekkady is a jewel amidst the mountains. Partly because of the lovely property but chiefly because of the amazing people managing it. Our two night stay here was a last minute plan and Ms.Himadri (the ops manager) had ensured that we had the best experience throughout. Every little thing from a welcome cake, cab for pickup, floral arrangements, room with best view, was taken care of, by her and the team.
Mr.Ashok (F&B manager) was constantly in touch with us and ensured every meal was tailored to our requirements. He and Mr.Shindo (Head Chef) ensured we had fast a delicious service. Ms.Dhanya (F.O staff) gave us an informative spice walk tour and along with the other team members ensured we had a lovely time here. The spa was also splendid.
Small but significant things:
- Welcome drink on arrival
- Complimentary snacks and chocolates in the room
- Complimentary evening snacks on day 1 and dessert on departure day
- Fast wifi
- Fresh towels and robes, clean and spic room
- Infinity pool with a jungle view to die for
Also special thanks to Mrs.Poonam Tipnis (Head - Marketing) who gave me a great deal for this property and linked me up with the team here. This property and the people managing it have set the standards high and I'll be evaluating every other luxury resort I visit with Niraamaya Thekkady as the benchmark. More
- Free parking