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“Not worth even a single star”
Review of Arcadia Hotel

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Arcadia Hotel
Ranked #3 of 28 Hotels in Kottayam
Certificate of Excellence
India
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Not worth even a single star”
Reviewed 11 August 2010

The Hotel has got good clean rooms but doesn't have room service. Neither drinking water or Tea is served in the room. The Restaurant is on the 10th Floor and you have to walk up the all way to fetch your morning tea there. I found the hotel staff too rude and inconsiderate.

  • Stayed August 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sibi J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tomthom, Owner at Arcadia Hotel, responded to this review, 2 December 2010
Arcadia Hotel is a Three star hotel in Kottayam providing facilities like clean rooms with room service ,complimentary tea/coffee maker and pure drinking water, 3 restaurants, bar, lounge bar, 6 banquet halls, swimming pool on the roof(11th floor) etc. The hotel has two guest lifts with a capacity of 12 passengers and 8 passengers making it easy to travel between -1(cellar floor) to 11th floor.
As per the Management policy, we have reserved 5 budget rooms in our hotel at a rate of Rs 999(23 US$) to make rooms available for budget travelers and budget business people throughout the year. These rooms come with certain conditions like (1)No Room Service, (2)No Complimentary Breakfast, (3)No complimentary Coffee/Tea Maker, (4)Check in 6PM Check Out 10 AM, (5)No reservations(only for walk-in customers).
All other rooms in the hotel enjoy all these facilities. The room rates start from Rs 2200 (49US$) onwards till Rs 5200(116 US$).
Thank You and Hope to serve You soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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179 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
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  • English first
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English first
Chennai
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 26 July 2010

After the Munnar trip, we were glad to be back to Kottayam and check into Arcadia. What a contrast to Sterling, Munnar. The staff were so welcoming and treated us like royals. The rooms were excellent and perfect for relaxation.

The food was excellent . The buffet breakfast, though limited in choice and same everyday, was okay. The lunch at the basement was enjoyable with a great variety of choice.

It is centrally located with access to all shopping facility. Great experience and value for your money.

  • Stayed May 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank johncjacob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michigan
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 13 July 2010

Very nice place to stay. Room was clean and had a good bed. Service was good throughout the hotel, lounge & restaurant. Would recommend this place if you are in the area and need a good spot to stay.

  • Stayed May 2009, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pabel1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 30 June 2010

We were attending a family wedding and there were about 30 of us staying there and they managed to keep all of us happy. It was a pleasant experience with friendly staff, modern well-kept rooms and good service. The restaurant food was average though they did a special buffet lunch/dinner for our group on request.

They have a unique concept of 3-4 bedroom suites which worked well for us. Compared to the rest of the hotels which we looked at before choosing Arcadia, I think this was very good value.

  • Stayed April 2009, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelgirlindia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chennai
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 April 2010

Our family we webt for a trip to Kumarakom.. Stayed in Arcadia on Christmas,really beautiful decorations for Christmas.. Very good place to stay and enjoy..

  • Stayed December 2009, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SolomonAshok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Arcadia Hotel

Property: Arcadia Hotel
Address: T.B ROAD, Kottayam 686001, India
Region: India > Kerala > Kottayam District > Kottayam
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 28 Hotels in Kottayam
Price range (per night): ₹ 2,141 - ₹ 3,244
Hotel Class:3 star — Arcadia Hotel 3*
Number of rooms: 47
Official Description (provided by the hotel):
Arcadia, to be precise, the epitome of Kerala’s hospitality has been the pride of Kottayam town since its inception in 1974.Being a fully equipped three star business hotel, Arcadia provides you with a multitude of services that are sure to make your business and leisure trips an overwhelming experience. From gracefully appointed rooms to a baffling range of restaurants; from refined and experienced staff to thoughtfully set conference & banquet halls, Arcadia is all primed to treat you to the best of Kerala. ... more   less 
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Also Known As:
Arcadia Hotel Kottayam, Kerala

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