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“Avoid ATS Willingdon at all costs”

ATS Willingdon Hotel
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ATS Willingdon Hotel
Ranked #126 of 201 Hotels in Kochi (Cochin)
Mumbai, India
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Avoid ATS Willingdon at all costs”
Reviewed 3 June 2009

My family and I had booked a couple of rooms here for one night in May 09. We chose this hotel as it was recommended by the travel agent, and was close to the harbour, from where we were to embark on a boat journey the next day.

The only good thing about this hotel is its exterior appearance - looks can be very deceptive though; it looks like a small, cozy colonial property on the photos given on the website, but walk inside and you realise that nothing is further from the truth.

I give below a list of all the negative experiences we encountered at this hotel -

- The flush in the loo didn't work. In spite of complaining to the management, it wasn't repaired, or even an attempt made to repair it, or shift us to another room.
- The hygiene in the rooms was pathetic.
- The toilet and bathrooms were dirty.
- No toilet roll
- No napkins provided
- Only 1 towel and 1 small bar of soap provided for 2 people.
- Pillow case was dirty - it wasn't changed after the previous guests checked out. When we complained, it was grudgingly changed & the reason given was that they were running short of freshly laundered sheets/pillowcases!!
- The service was lousy - unsmiling, non-motivated staff
- No drinking water provided in the room, until asked for
- TV was working, but would behave erratically when channels changed

All in all, I wouldn't recommend this hotel to anyone. They really need to pull up their socks and improve on the hygiene, if nothing else.

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank k_y_k2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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36 reviews from our community

Traveller rating
    2
    18
    9
    2
    5
See reviews for
14
9
1
3
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
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Additional Information about ATS Willingdon Hotel

Property: ATS Willingdon Hotel
Address: Willingdon Island, Kochi (Cochin) 682029, India
Region: India > Kerala > Kochi (Cochin)
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites
Hotel Style:
Ranked #126 of 201 Hotels in Kochi (Cochin)
Price range (per night): ₹ 1,620 - ₹ 2,332
Hotel Class:3 star — ATS Willingdon Hotel 3*
Number of rooms: 23
Reservation Options:
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Also Known As:
ATS Willingdon Hotel Kochi (Cochin), Kerala

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