On arrival, warmly greeter by the manager. We were upgraded to a suite and whilst this was welcome the bastion suite has this rather odd room containing just a swing and an armchair... We never used this room so was wasted space. The service was mostly good - odd language issues and the restaurant had ran out of paneer and served the mozzarella salad with feta instead (not a huge deal but how does a restaurant in kerala where over half the population is vegetarian run out of paneer???) Drinks were fairly expensive but I think that more to do with a captive audience and keralan alcohol regulations...
The manager hand delivered a bouquet of roses the following morning when he noticed it was my birthday from my passport check at check-in - this was totally unexpected and a very nice touch.
The pool and sun loungers were good but it's mostly in the shade for most of the afternoon.
The main downside was the wifi signal was very poor and when it did work the connection was very slow. This can easily be resolved using power line extenders so there is no excuse these days
Overall I liked the hotel and the small touches were very good - just sort out the wifi!
- Official Description (provided by the hotel):
- At the heart of ancient Fort Cochin, Kerala, a place that exudes history and culture, is the 'Old Harbour Hotel.' A 300 year-old building that has for long been a heritage monument of this town, now reopened as a boutique hotel. Built in the Dutch style of architecture with hints of Portuguese influences, it was the first hotel of old Cochin. Later it remained a residential home to employees of English Tea broking firms until it was left unused for a period of time. ... more less
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- Also Known As:
- Old Harbour Kochi
- Hotel Old Harbour
- Old Harbour Hotel Kochi (Cochin), Kerala