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OYO 10719 Mermaid Hotel
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Reviews (154)
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All reviewsmobility hubswimming poolspacious hotelhuge propertyvadaexcellent ambiencefamily stayreasonable ratesexcellent propertybudget hotelcourteous staffvery pleasant stayliving roomthe heart of the cityrailway stationcooperationvytilla
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106 - 111 of 154 reviews
Reviewed 7 February 2012

My family and I stayed here for three days..don't be swayed by the name people..The building was looking so dilapidated from the interiors and our room(which we had booked a few weeks before) was smelly, the walls and floor tiles actually had cracks in them, there was no furniture except a table and a tv in the living room and the service provided by the staff was none too special either! Don't waste your money here,people.

  • Stayed: December 2011, travelled with family
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2  Thank Crystal R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2012

stayed for 2 days outta compulsion as we already paid to the agent. rooms were very small. no proper ventilation. a/c not working at all. no hospitable service. the pool n river stinks. looks as if the hotel isnt maintained for years. girls with very uncultured clothes and make up are seen allover offen at nights and the hotel service boys are with them everywhere. food was ok, but not all that ok. this hotel is fit for night people who use the bar. not for anyone else.

Room Tip: better dont stay here
  • Stayed: October 2011, travelled with family
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3  Thank sushma1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2011

We stayed in Mermaid Hotel during our Kerala Trip. We booked all hotels through Club7 Holidays and this was our last stop in Kerala before heading back to our home city. Though the hotel gives the big look at the beginning, it does not do much justice once u check in and go to your room. Our room was in the back towers of the room and though room was spacious and all, the whole place seemed like quite old.

Most of the lights were not working and had to ask an for electrician who took his own sweet time to fix up the lights. Even the hot water was taking too long time to start flowing from the 'HOT' tap and finally they gave us hot water buckets when we asked. The room service was fine when we ordered some water and sandwiches.

The another good part was the hotel's bar which has some live entertainment with girls singing request songs etc. making the environment lively. Plus two large screen TV's on opposite walls and some good decor that suits a bar. Our driver told us after we checked out that these were likely some residential apartments, which got converted to a hotel. And its the bar which attracts locals here and supports the hotel!

The pool of the hotel is right behind all its towers and secluded. It is right beside a flowing river which gives good look to the place but not sure how many ppl. chose to use the pool. In our two day stay, we didn't see a single person using the pool. Lastly, I would say I also got an 'eerie', dark feel in the hotel and room etc. Maybe also it was too empty for such a large hotel.

Room Tip: Ask for a room with more people in surrounding rooms. Our room felt like too distant, in a dark hallway with no occupancy of other guests in the neighbouring rooms.
  • Stayed: December 2011, travelled with family
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3  Thank hardikmaharaja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2011

Good budget hotel. The people make hotel experience a great one. The staffs at this hotel were amazing.The food in the restaurant was top class, anything ordered was 5 star.Very nice & clean swimming pool.Only hotel in Cochin having backwaters. Bit far away from city centre, but having world class amenities. Worth staying.

  • Stayed: April 2011, travelled on business
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2  Thank HoneyBeri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2011

Start bad experience on my Kerala Tour. Tiney rooms, a/c is not working & giving comfort temp. On repetitive complint for 3 to 4 times no response. Menu list is bug but horrible food. Not recommend for stay.

  • Stayed: November 2011
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1  Thank Mpantvaidya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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