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All reviews mr ravi living room place to stay single room fort kochi beach air con seafood home stay residence apartment wifi india comfort hospitality guidance
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Reviewed 7 May 2018

Not a great visit, the hotel/apartment is basic (as expected with the price point) but lacked several things we came to expect around India. We left after our first night. There was no a/c or window screens in the lounge room, made it too hot to sit in. In our 2 bed/2bath apartment 1 of the bathrooms was broken, 1 of the air con units was broken, and there were no mosquito nets, so couldn't really sleep with the windows open. This meant whole family had to cram into single room, sleeping on floors. We woke up to cockroaches in the main living area. For us there were better value for money locations around Kochi.

  • Stayed: April 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Kurt S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edward445, Manager at Phils' Residency, responded to this reviewResponded 7 May 2018

Dear Guest, we have noted your feedback. We would like to inform you that, there was a technical problem on ac. it can happen any time in anywhere we are dissapointed about your review we have provided our maximum service to you from our best. Also we are treating all the guest like our family. we are sorry if you have any inconvenience we will assure you better service next time...Best Regards..Ravi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2018 via mobile

An excellent home stay at Fort Kochi! All the staffs were very hospitable. WiFi available at the property was great! The property has been maintained well too. Highly recommended! Overall our stay was very pleasant with absolutely nothing to complain of. Will definitely revisit:)

Stayed: December 2017, travelled as a couple
Thank suganya2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edward445, Manager at Phils' Residency, responded to this reviewResponded 2 February 2018

Dear Guest,

Greetings from Phil’s Residency!! It was a pleasure having you stay with us during your visit to Cochin.

Thank you so much for taking the time to write such great things about our hotel and service and sharing the same with the Trip Advisor community. We are truly happy to hear that you enjoyed our amenities and had a comfortable stay with us. Your time and feedback is precious to us.

Our hotel aims to provide a truly unique holiday experience, and we are thrilled that our hotel and staff were able to meet your expectations while staying true to our commitment to “Responsible Luxury”.

There is nothing that will make us happier than hearing that you will return soon with friends or family and give us the pleasure of welcoming you back to our hotel for a longer stay.
Best Regards
Ravi (Manager – Operations)
Phil’s residency cochin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2018 via mobile

We stumbled upon this hotel by pure luck but boy, we are so happy we did! From the first moment we entered, Ravi, the hotel menager, went out of his way to make us feel welcome and appreciated. And the rooms are great. It's not really a room, but an apartment with comfortable kitchen, living room and a bedroom. All are spacious and very clean and pleasant. After a few months in India, we learn to expect the unexpected, but not this time. It was by fat, better then we hoped for. It was a most pleasant four day stay and we were sad to leave.
We hope to visit this wonderful place again and we sure will recommand it to any of our friends visiting Kuchi.
Thank you Ravi and team for making our stay so wonderful!!

Stayed: January 2018, travelled as a couple
Thank Explorer200676
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edward445, Manager at Phils' Residency, responded to this reviewResponded 29 January 2018

Dear Guest,

Greetings from Phil’s Residency!! It was a pleasure having you stay with us during your visit to Cochin.

Thank you so much for taking the time to write such great things about our hotel and service and sharing the same with the Trip Advisor community. We are truly happy to hear that you enjoyed our amenities and had a comfortable stay with us. Your time and feedback is precious to us.

Our hotel aims to provide a truly unique holiday experience, and we are thrilled that our hotel and staff were able to meet your expectations while staying true to our commitment to “Responsible Luxury”.

There is nothing that will make us happier than hearing that you will return soon with friends or family and give us the pleasure of welcoming you back to our hotel for a longer stay.
Best Regards
Ravi (Manager – Operations)
Phil’s residency cochin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2017

This location is very close to all sight seeing and restaurants ...just a walking distance only... Apartment style houses with neat and tidy interiors.... Friendly & helpful staffs...Now it has a new Ballroom for parties / meetings at a reasonable cost....Finally we found a place with calm environment in Fort Kochi ... We loved our stay at Phils' Residency, and will definitely recommend to all my friends in America.

Room Tip: "Suites are large, sunny and quiet"
  • Stayed: November 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Robbie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edward445, General Manager at Phils' Residency, responded to this reviewResponded 1 January 2018

Dear Guest,

Greetings from Phil’s Residency!! It was a pleasure having you stay with us during your visit to Cochin.

Thank you so much for taking the time to write such great things about our hotel and service and sharing the same with the Trip Advisor community. We are truly happy to hear that you enjoyed our amenities and had a comfortable stay with us. Your time and feedback is precious to us.

Our hotel aims to provide a truly unique holiday experience, and we are thrilled that our hotel and staff were able to meet your expectations while staying true to our commitment to “Responsible Luxury”.

There is nothing that will make us happier than hearing that you will return soon with friends or family and give us the pleasure of welcoming you back to our hotel for a longer stay.
Best Regards
Ravi (General Manager)
Phil’s residency cochin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2017

If you are to visit kochi then this is an awesome place to stay. The big and spacious rooms along with dining area and drawing room are very nice. Kitchen is also there so you can cook your own food without any problems. Many thanks to Mr. Ravi for his help and guidance to visit all the places. Very spacious and homely place. The whole living area as well as bathroom are very neat and clean.

  • Stayed: December 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank shobz2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edward445, General Manager at Phils' Residency, responded to this reviewResponded 28 December 2017

Dear Guest,

Greetings from Phil’s Residency!! It was a pleasure having you stay with us during your visit to Cochin.

Thank you so much for taking the time to write such great things about our hotel and service and sharing the same with the Trip Advisor community. We are truly happy to hear that you enjoyed our amenities and had a comfortable stay with us. Your time and feedback is precious to us.

Our hotel aims to provide a truly unique holiday experience, and we are thrilled that our hotel and staff were able to meet your expectations while staying true to our commitment to “Responsible Luxury”.

There is nothing that will make us happier than hearing that you will return soon with friends or family and give us the pleasure of welcoming you back to our hotel for a longer stay.
Best Regards
Ravi (General Manager)
Phil’s residency cochin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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