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Reviewed 8 January 2020

The Old Court Card is an old heritage hotel in the colonial-style. It is located in the center of Fort Kochin and is a very nice hotel. You should be aware, however, that you can hear almost everything through the walls. But we had very quiet neighbors so this wasn't a problem for us. There is a little pool in the inner courtyard, but unfortunately, there is no longer a tree in the patio.

The most notable feature is the wonderful staff. Everybody is super friendly and always extremely helpful. Especially Thomas, the receptionist and night porter, was always ready with a smile, and his dedication to the customer was absolutely amazing. He was there around the clock for us, so much so that we really wondered when he ever had a chance to sleep. He helped us in so many ways both large and small that we want to send him our sincere thanks for his extraordinary and charming support. He is truly a gem.

We highly recommend this nice hotel and its fantastic staff.

Room tip: higher floor
Date of stay: January 2020
    • Value
    • Location
    • Service
1  Thank karlheinzf2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
donyarosa, Manager at The Old Courtyard, responded to this reviewResponded 8 January 2020

Dear Sir,
Thank you for your very nice feedback. Yes, we lost the mango tree due to lightning. That is why we needed to change the ambiance in the courtyard.
Thomas will definitely be informed of your great feedback on his service. And his dedication will be acknowledged.
We hope to see you soon at the Old Courtyard Hotel.
Sincerely,
Manager

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Reviewed 6 January 2020

What a special place! We stayed here for several nights and found the staff to be charming and helpful, our room was clean and full of character with wooden floors, lovely furniture and comfortble beds (covered with mosquito nets). This was my first visit to India and although we went on to stay in several places, it was hard to beat this hotel. Brekfast also really good with chef who is flexible and will cook according to needs (recommend the omelette). Lots to do and see nearby including crafts shops, beer and wine bar, good restaurants and walks near the beach. Staff recommended an early morning walk to see the local fishermen bring in their catches on the beach, very worthwhile.

Date of stay: January 2020
    • Value
    • Cleanliness
    • Service
Thank 166Jane952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
donyarosa, Manager at The Old Courtyard, responded to this reviewResponded 8 January 2020

Dear Madam,
Thank you for your great feedback. We are very happy that you have enjoyed our property during your stay. We hope to see you again at the Old Courtyard Hotel.
Sincerely, Manager

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Reviewed 4 January 2020 via mobile

We stayed here at the start and end of our Kerala trip and both stays were great. The staff are all so lovely, smiley and helpful and went out of their way to make our stay special. The rooms are gorgeous and we thoroughly enjoyed swimming in the pool everyday which was always clean. Breakfasts were also lovely. Special thanks to Thomas and Suhas :-)

Date of stay: January 2020
Trip type: Travelled with family
Thank megangoldblyth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
donyarosa, Manager at The Old Courtyard, responded to this reviewResponded 5 January 2020

Dear Madam,
Thank you for your lovely feedback. It is always great for the team to hear positive and good reviews. The whole team works towards making every guests' stay as memorable as possible.
We hope to see you again!
Sincerely, Manager

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Reviewed 1 January 2020 via mobile

Ordered 2 x set dinners on New Years Eve, only one other customer in. Had veg and non veg option - non veg (prawn curry) was very tasty - but only 3 small prawns in the meal, dhall and side veg and rice were all luke warm, which did not go down well, cold rice is not that palatable.
In a prime position but could not get any alcohol from in site hotel ...? - went to bar around the corner for that, in a prime position but not customer friendly...

Date of stay: January 2020
Trip type: Travelled as a couple
Thank bandanaman_knights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
donyarosa, Manager at The Old Courtyard, responded to this reviewResponded 2 January 2020

Dear Guest,
Thank you for your review. We apologize for the lukewarm food. It will be advised to our staff.
Regarding the beer and alcohol license, Kerala has peculiar laws , as each and every state and country would have . So for not serving alcohol on the premises we do not apologize for. One has to live in that country to understand and this is not the correct platform.
There are many hotels in Kerala that do not serve alcohol. Unusual, for a foreigner to understand would be difficult.
We hope you do stay with us in the rooms and would see and appreciate what we offer instead of just the restaurant.
Sincerely,
Manager

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Reviewed 12 December 2019 via mobile

This place has colonial style with colonial service. The quality of the wooden doors, floors, ceilings, staircases, have not only stood the test of time, but are exceptional in this day and age. Even the toilet roll holder in our bathroom (modern walk in shower in a party sized space) was made of wood. It's a shame they don't do breakfast but there are innumerable places to eat in this holiday town. I hope to come back one day for a longer stay.

Date of stay: December 2019
Trip type: Travelled as a couple
Thank XXX283
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
donyarosa, Manager at The Old Courtyard, responded to this reviewResponded 5 January 2020

Dear Sir/Madam,
Thank you for your great review. We at Old Courtyard Hotel are happy to know that our guests enjoyed their stay with us. Yes, we do our best to protect and maintain this heritage property even if it entails a lot of maintenance.
We do have breakfast complimentary if you book through our website. Perhaps next time you book the room, we would advise that you book directly with us through our website.
Sincerely, Manager

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