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garethbradburn
Cape Town, South Africa

Friendly staff, great food

4.0 of 5 bubblesReviewed 23 Feb 2020
The staff at the hotel were very accommodating having given us a room for three nights at the last minute. The room was large with an outside balcony overlooking the pool with a nice peaceful feel. We were told the dinner in the restaurant was particularly good and it certainly didn’t disappoint. The location is good being close to the beach and near to restaurants and shops.
Date of stay: February 2020
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Johny peter, General Manager at Eighth Bastion, CGH Earth, responded to this review
Responded 24 Feb 2020
Dear Guest,

Thank you so much for your great feedback on our hotel and good words about the special services rendered by my team members in Front Office. Caring customer is our prime motto.

We Eighth Bastion a cghearth experience hotels are really honored to have your stay with us and sincerely look forward to welcome back to our hotel once again.

Thank you for your feedback.
Regards,
Johny Peter
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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View more hotels in Kochi (Cochin)
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Reviewed 23 February 2020 via mobile

Stayed for 1 night with 2 friends. When we arrived there was someone to take our bags and we were checked in straight away and given a bottle of water.

The room was really clean and comfortable. The bathroom was really spacious and had a ceiling shower and mosaic deep set bath tub. The courtyard area in the middle of the hotel was really clean with a pool. We asked for a couple of things like extra water and the staff were very accommodating. This place also serves alcohol!

Date of stay: February 2020
Trip type: Travelled with friends
1  Thank W7402GFtomm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Johny peter, General Manager at Eighth Bastion, CGH Earth, responded to this reviewResponded 24 February 2020

Dear Guest,

Thank you so much for your great and detailed review on our hotel. We are glad that you enjoyed the experience and personalized services rendered by our team members.
My team and I look forward to your continued visit and take this opportunity to assure you of our best attention and services at all times.

Regards,
Johny Peter

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 February 2020 via mobile

We stayed two nights in this hotel and would recommend it for its friendly and efficient staff, comfortable rooms, convenience to the sights of Cochin and great food in the restaurant. A short walk takes you to the beach path and glorious sunset view.

Date of stay: February 2020
Trip type: Travelled as a couple
2  Thank nyalta
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Johny peter, General Manager at Eighth Bastion, CGH Earth, responded to this reviewResponded 24 February 2020

Dear Guest,

Thank you so much for your great and detailed review on our hotel. We are glad that you enjoyed the experience and personalized services rendered by our team members. Thank you so much for your special note on our food at the restaurant.
My team and I look forward to your continued visit and take this opportunity to assure you of our best attention and services at all times.

Regards,
Johny Peter

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2020

It was my birthday the night I checked in and my bed had a birthday wish written in flowers and palm leaves on it. I was pretty impressed! The staff was friendly, available when you needed them and really helpful. The food in the restaurant was excellent.
The hotel is well-located and near the sea. You can walk around the area and see interesting things without a guide. There is some nice shopping nearby, too.

Date of stay: January 2020
    • Value
    • Sleep Quality
    • Service
3  Thank Cheyenne164
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Johny peter, General Manager at Eighth Bastion, CGH Earth, responded to this reviewResponded 24 February 2020

Dear Guest,

Thank you so much for your good words about the hotel room decoration on your birthday, restaurant, food and friendly staff. Caring customer is our prime motto.

We Eighth Bastion a cghearth experience hotels are really honored to have your stay with us and sincerely look forward to welcome back to our hotel once again.

Thank you for your feedback.
Regards,
Johny Peter

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 January 2020

CGH Earth always have good hotels and this was no exception. Tucked slightly away from the main hub-bub of Fort Kochi, this hotel was just right.
We had been given a ground floor room which suited us perfectly. ALL the staff were helpful and so polite. Food was very good and it was a pleasure to meet the chef most evenings. A good pool and a nice garden, prettyly lit in the evenings. Two musicians played in the evenings.
A ahort walk to the beach, Fab India and Anokhi!

Date of stay: January 2020
1  Thank Judith1344
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
johnypeter, General Manager at Eighth Bastion, CGH Earth, responded to this reviewResponded 1 February 2020

Dear Guest,

We Eighth Bastion.a cghearth experience hotels are really honored your valuable feedback. It was great to have you with us for a few days. We are happy that you did enjoy your time with us and got back home with nice memories.
Thank you for your special note on staff, food and Chef. This is a reward for me and my team to do better service for our guests. Happy to know that you would like to come back for an another memorable holiday with us.

Thank you for your feedback.
Regards,
Johny Peter

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2020

We have enjoyed our two night stay at the Eighth Bastion hotel. Lovely hotel, pleasant staff and love the closeness to the ocean. A walk along the shoreline to Seagull restaurant was a treat. A cold towel and a refreshing glass of lime ginger soda are presented to you on arrival.

Date of stay: January 2020
Trip type: Travelled as a couple
Thank aussiecoolbear
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
johnypeter, General Manager at Eighth Bastion, CGH Earth, responded to this reviewResponded 1 February 2020

Dear Guest,

Thank you for writing a great review on our hotel. We are most thank full for the valuable feedback on your experience during your stay at our hotel.
My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.
Regards,
Johny Peter

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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