We gifted our parents a stay at the Brunton Boatyard recently. They were looked after so well by the staff and the service was overall excellent. Special mention to Arun Antony for being extremely courteous and helpful. The property's location is gorgeous and in a lovely part of Cochin.
Dear Travel57848291444, Thank you so much for choosing Brunton Boatyard as a gift for your parents and for sharing this wonderful review. We are thrilled to hear that they had an excellent stay and that our team, particularly Arun Antony, provided courteous and helpful service. We take great pride in our location and are delighted that your parents enjoyed our beautiful part of Cochin. Your kind words are highly appreciated and will surely encourage our staff to continue delivering exceptional experiences. We hope to welcome your family back for another memorable stay in the future. Warm regards, Aswathy Hari General Manager
CGH has always been our first choice and they never disappoint.
Stay- 5/5
Meals 10/5👍
Hospitality 10/5👍
Cocktails 10/5
It’s all about personal touch. Firstly I would like to thank the owners for inculcating values like sustainability and creating eco friendly environment. Small but all the efforts do make difference.
I would like to thank chef for going out of his way by serving variety of local vegetarian meals for Breakfast and Dinner. I would go to an extent and say that we had one of the best meals.
Cocktails made out of local spices were out of the world. Just right balance with such a wonderful creation. Again one of the best I have had.
Entire staff were helpful and warm.
Sea facing room was a boon. Loved to see ships and fishermen going by.
Looking forward to explore more of CGH properties.
Wishing
Dear Satkaj,
Thank you so much for your kind words and glowing feedback! We're thrilled to hear that your stay at Brunton Boatyard was such a memorable experience for you. It's always our goal to provide exceptional hospitality and to create a sustainable and eco-friendly environment for our guests.
I'm delighted to hear that you enjoyed the personal touch and attention to detail that we strive for. Our team works hard to ensure that every guest feels welcomed and taken care of, and your comments are truly rewarding.
I'll make sure to pass on your appreciation to our chef for their efforts in curating a delightful variety of local vegetarian meals. It's wonderful to know that you found them to be among the best you've had!
Our mixologists will be pleased to hear that you enjoyed the cocktails made from local spices. Creating unique and memorable culinary experiences is something we take great pride in.
We're also glad you enjoyed the sea facing room and the beautiful views it offered. It's always a pleasure to hear that our guests have had a relaxing and enjoyable stay.
Thank you once again for choosing Brunton Boatyard - CGH Earth. We look forward to welcoming you back and to helping you explore more of our properties in the future.
Regards
Aswathy Hari
General Manager
Brunton Boatyard - CGH Earth
An absolute treat! Loved all aspects of this well restored property. The wide verandah welcomes you with old style punkhas while you check in. The lush courtyard garden beyond is soothing to look at and shaded by magnificent rain trees. Our room overlooked the busy water way and it was a great sight seeing large and small ships and boats pass by. The busy ferry next to the hotel was a sight to behold and we did not notice the sounds/noise that some have complained about. The room itself was well appointed with excellent linens on the bed and all the comfort and amenities possible. A lovely selfserve tea and coffee service was in a corner of the room.
We took the boat ride offered every evening and enjoyed the pleasant 45 minutes on the water.
The tea/coffee with delicious treats served every evening was delightful.
The restaurant downstairs provided good breakfasts and we enjoyed one dinner there as well.
Highly recommend a stay at this charming property that is well located.
Dear Sir Thank you so much for taking the time to share such a detailed and glowing review of your stay with us! We are absolutely thrilled to hear that you enjoyed every aspect of our property, from the welcoming verandah and lush courtyard garden to the views of the bustling waterway and the comfort of your room. We are especially pleased that you appreciated the old-style charm and sustainable amenities we strive to provide, and that the evening boat ride and tea/coffee service added a special touch to your experience. It's wonderful to know that our location and the restaurant offerings met your expectations as well. Your high recommendation means the world to us, and we hope to have the pleasure of welcoming you back to our charming property in the future. Thank you once again for your kind words! Regards Aswathy Hari General Manager Brunton Boatyard - CGH Earth Email @ aswathyhari@cghearth.com
Amazing experience. Had a wonderful stay. The breakfast options in millet basket was the healthiest that I have had. Special mention of Anish who arranged delicious surprise. The location is another plus point here one can enjoy the sailing ship from the balcony.
Dear Deepa, Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience with us. It's fantastic to know that you enjoyed our breakfast options in the millet basket and found them to be the healthiest you've had. A special thank you for acknowledging Anish; we'll be sure to pass along your kind words to him. He will be delighted to know he contributed to making your stay memorable with the delicious surprise. We’re also glad that our location added to your enjoyment. There's something special about watching the sailing ships from the balcony, isn't there? We look forward to welcoming you back for another memorable stay. Regard Aswathy Hari General Manager Brunton Boatyard - CGH Earth Email : aswathyhari@cghearth.com
I stayed at this hotel for two nights, and both nights the AC didn't work, and they couldn't fix it. The hotel is old with outdated infrastructure, which likely prevents them from addressing issues like the AC without significant upgrades. Despite this, they didn't offer me another room. The higher management appears to be very poor at managing the situation. My room faced a large ferry pick-up point, and the noise from the old engine ferry was as loud as a massive truck, waking me up every morning. The breakfast menu was very limited, and to make matters worse, I found a live insect in my meal, indicating extremely poor hygiene. Given the high price, I strongly recommend choosing another hotel, as you can find far better luxury elsewhere.
Dear Mr. Dinesh, Greetings from “Brunton Boatyard, Fort Cochin” On the onset, please accept my sincere apologies for the unpleasant experience during your stay with us. I have made a note on the highlighted incidents which needs to be taken seriously and ensure the situation never arise again. I understand that even though the action was taken immediately, the matter was not done up to your satisfaction, which is a concern and will ensure the team is trained such that these lapses of closure of incidents is done towards guest satisfaction. I request you to consider this as a one-time incident and give a chance to ensure you will have a great experience once you are with us. Looking forward to welcome you back to our hotel Bijoys George General Manager Brunton Boatyard
