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“Best service”
Review of Trident, Cochin

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Trident, Cochin
Ranked #21 of 205 Hotels in Kochi (Cochin)
Certificate of Excellence
Mumbai, India
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Best service”
Reviewed 4 June 2012

Visited the hotel for an event with colleagues ended up staying an additional night for starting the vacation in Kerala. The hotel is far from airport and the city, perfect location when you dont want your guests to roam outside! Staff were quite helpful and friendly..always ready to help. One of the great rooms..Food was quite good.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank drpratik405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tridentcochin-kochi, General Manager at Trident, Cochin, responded to this review, 7 June 2012
Dear Guest,

Greetings from Trident, Cochin!

Thank you for sparing time and posting your review of our hotel on Trip Advisor.

We do appreciate hearing from our guest, as their comments are vital for us to continue in improving our services. I am happy to note that the services rendered by my team were to your satisfaction.

It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service.

My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times

Warm Regards

Amit Saincher
General Manager

email : amit.saincher@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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811 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (188)
Date | Rating
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English first
Chennai
1 review
Reviewed 29 May 2012

I recently stayed here for 2 days with my family. It was a great experience. Excellent facilities & the staffs provided exemplary services. I would recommend this hotel to my friends.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChennaiRahul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tridentcochin-kochi, General Manager at Trident, Cochin, responded to this review, 31 May 2012
Dear Guest,

Greetings from Trident, Cochin!

Thank you for sparing time and posting your review of our hotel on Trip Advisor.

We do appreciate hearing from our guest, as their comments are vital for us to continue in improving our services. I am happy to note that the services rendered by my team were to your satisfaction.

It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service.

My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times

Regards

Amit Saincher
General Manager

email: amit.saincher@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kolkata, India
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 28 May 2012

Stayed in this hotel for two days. It's located in the Wellington island which is 11/12 kms to Kochi business area and Fort Kochi. Nearby area of hotel is a port area and definitely not a shopping / tourist area.

As I had vehicle with me full time, I did not feel any difficulty with the transport to city or fort Cochi area. There are local transport available out side the hotel. Incase, you have no transport available, then it may be difficult to go out to the main Cochi business area.

The rooms are good, similar to other trident hotels.

Breakfast spread was just about OK. We had lunch in their Travncore Restaurant and food was good.

One thing worth mentioning is their spa facilities, which is very good. Availed some good ayurvdeic massages and facials, was extremely happy with the results.

Overall had good experience with this property

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VVS_Ramaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tridentcochin-kochi, General Manager at Trident, Cochin, responded to this review, 31 May 2012
Dear Guest,

Greetings from Trident, Cochin!

Thank you for sparing time and posting your review of our hotel on Trip Advisor.

We do appreciate hearing from our guest, as their comments are vital for us to continue in improving our services. I am happy to note that the services rendered by my team were to your satisfaction.

It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service.

My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times

Amit Saincher
General Manager

email : amit.saincher@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, UAE
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 28 April 2012

I stayed here for one night in April whilst in Cochin on business travel, and the experience was identical to the experiences I had had in Chennai Trident. Spacious, clean, neat rooms, good for a couple of nights stay however the hotel is tucked away in Wellington island away from the main business district. The property is a low rise property and has a boutique hotel feel, the service and facilities were in line with what I would expect from a hotel during a short stay for business, however if I was staying here on leisure I feel I would get bored very easily after a few days. It lacks charm, however does the job for a business traveller on short stay.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rubes007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tridentcochin-kochi, General Manager at Trident, Cochin, responded to this review, 7 May 2012
Dear Guest,

Greetings from Trident, Cochin!

Thank you for sparing time and posting your review of our hotel on Trip Advisor.

We do appreciate hearing from our guest, as their comments are vital for us to continue in improving our services. I am happy to note that the services rendered by my team were to your satisfaction.

It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service. For guests who choose to stay longer with us, we are comfortable placed from the city and Fort Cochin. Both these areas are easily accessible and it hardly takes more that 15-20 minutes in each direction.

My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times

Warm Regards

Amit Saincher
General Manager

email : amit.saincher@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai, India
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 April 2012

Trident Cochin has a very warm and resort like feel to it. The best part is the staff which will not think twice to go extra mile to ensure you enjoy every bit of your stay.

Great food and good cosy rooms. Overall a great property to have a very relaxing vacation.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank munish2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tridentcochin-kochi, General Manager at Trident, Cochin, responded to this review, 25 April 2012
Dear Guest,

Greetings from Trident, Cochin!

Thank you for sparing time and posting your review of our hotel on Trip Advisor.

We do appreciate hearing from our guest, as their comments are vital for us to continue in improving our services. I am happy to note that the services rendered by my team were to your satisfaction.

It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service.

My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times

Warm Regards

Amit Saincher
email : amit.saincher@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Trident, Cochin

Property: Trident, Cochin
Address: Bristow Road | Willingdon Island, Ernakulam, Kochi (Cochin) 682003, India
Phone Number:
Region: India > Kerala > Kochi (Cochin)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Kochi (Cochin)
#8 Spa Hotel in Kochi (Cochin)
#9 Luxury Hotel in Kochi (Cochin)
#9 Business Hotel in Kochi (Cochin)
#24 Romantic Hotel in Kochi (Cochin)
Price range (per night): ₹ 3,746 - ₹ 8,268
Hotel Class:4.5 star — Trident, Cochin 4.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Trident, Cochin Hotel Kochi (Cochin)
Trident, Cochin Kochi (Cochin), Kerala
Hilton Kochi
Kochi Hilton

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