This is a great hotel with all the amenities. I see some comments about the food but I have to say the food quality and selection was wonderful. It is away from some of the sites but that mean it's quiet too. You don't need to leave the facility, there is an indoor and outdoor restaurant serving Indian and American foods. There is a beautiful pool and gardens - see my pictures - and several setting areas. I can't say enough about the service. Everyone tries to please but especially - and I wish I could remember her name - a beautiful young woman that works at the front desk. I had emailed her about making reservations in the spa, while waiting to check in she approached me and assured me she had taken care of that and answered any questions I had. I think hotels in India need to employee more women, men can get the job done but so can women and they show attention to detail that is sorely lacking with men!! She also helped me with some shopping, and upon returning she helped me by talking about the different fabrics, what was a good buy and what wasn't. I just can't say enough good things about her.
This hotel has a salon and a little shop that has fantastic crafts and books. The woman in the shop- can't remember her name either - was kind and even offered to help me learn some Hindi phrases. She explained in detail where things were made and when we needed something she didn't have she had somehow got a hold of it the next time we came in. Superb service.
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- Also Known As:
- Trident, Cochin Hotel Kochi (Cochin)
- Trident, Cochin Kochi (Cochin), Kerala
- Hilton Kochi
- Kochi Hilton