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“Excellent small hotel”
5 of 5 bubbles Review of Trident, Cochin

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Trident, Cochin
Ranked #22 of 201 Hotels in Kochi (Cochin)
Certificate of Excellence
Mumbai
Level Contributor
110 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“Excellent small hotel”
Reviewed 6 January 2012

- An hour's drive from the airport
- About 20 mins from the Cochin main centre
- Excellent staff and service
- Great food
- Quiet and relaxed atmosphere

If any city has a Trident hotel, I would prefer staying there as they are value for money with excellent staff and amenities

Room Tip: If traveling with a family, please ask for the suite as they can be converted into 2 bedrooms with...
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  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scoutfinch1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentCochin_Cochin, General Manager at Trident, Cochin, responded to this review, 9 January 2012
Dear Guest

We thank you for taking the time to post a review of us on TripAdvisor. We are pleased that you found the hotel to your liking and fit into your expectations. We look forward to welcoming you back at Trident Cochin

Warm Regards

Kunal Chauhan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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783 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (183)
Date | Rating
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English first
Dublin, Ireland
Level Contributor
141 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 207 helpful votes
Reviewed 2 January 2012

first let me state that the staff here were warm, personable and most friendly. They went out of their way to be helpful and I had no problems with them at any time. It is also a good hotel. My room (upgrade thank you) had a great bed and the restaurant served decent food.

Now that I have indicated some of the positive elements there were other aspects of this hotel that lets it down. The lobby is small and cramped. The bar area likewise is small and there is just no place within the hotel to sit and relax. Its location, for anyone that likes to potter around is not good. It is a distance from the city and a hassle if you just wanted to stroll around. I do however understand that this fact has nothing to do with its services, but for anyone thinking of location location location and, like myself likes to potter around, this may not be the best place for you.

The internet charges here, are to put it bluntly, outrageous. Housekeeping left a lot to be desired I would have expected better and indeed have received better in a 3 star property or less. I used their laundry services (expensive 5 star prices) 3 shirts were returned not properly ironed, which given the price I paid, was totally unacceptable. Finally the towels in my room were also poorly laundered. They had a bad odour as if washed in dirty water. I point this out just for the simple reason that hotels claiming to be of a 5 star standard charging 5 star prices and able to exact maximum revenues for people to check their emails, should have in place quality checks to ensure their customers receive a quality service for which they paid. Maybe just a little more attention to the smaller detail would go a long way.

Once again thanks to the staff which helped make the stay enjoyable over new year

  • Stayed December 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paul026
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentCochin_Cochin, General Manager at Trident, Cochin, responded to this review, 6 January 2012
Dear Guest

We thank you for taking the time out to post a review of us on TripAdvisor. We are glad that you had a pleasant stay with us and that the team here could do their best for you. We are a small cozy hotel and we do understand that location of the hotel is a little out of the way with nothing but the port area surrounding it. On the contrary the location offers lots of privacy, quiet and easy access to the city and Fort Cochin.

We look forward to welcoming you back at Trident Cochin

Warm Regards

Kunal Chauhan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 December 2011

We stayed at the Trident Cochin from 20-27 December 2011. The stay was amazing the staff was fantastic... They went above the call of duty ensuring that all our needs were met. that is a home away from home to the staff at th Trident Cochin....well done on your excellent service been to seven countries and yours was outstanding. To Anthony, Dinesh, Bibin, Omkar and the rest of you too many to mention thank you for making our experience perfect.

Room Tip: All rooms are perfect
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  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pratibha N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentCochin_Cochin, General Manager at Trident, Cochin, responded to this review, 1 January 2012
Dear Guest

We thank you for taking the time out to post a review of us on TripAdvisor. We are delighted that we could make your stay a memorable one. Your feedback has been shared with my team members. We look forward to welcoming you back at Trident Cochin.

Warm Regards

Kunal Chauhan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 December 2011

I stayed at the Trident during the first week of December 2011 for my Honeymoon. The hotel is fantastic. They upgraded me to the suite room which has a pool view. The staff at the restaurant made sure that we are comfortable.
The public areas were clean and sparkling as all the Tridents have.

Thank You Trident Staff......

Room Tip: Higher floor rooms with pool view are the best.
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  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nitin_230409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentCochin_Cochin, General Manager at Trident, Cochin, responded to this review, 1 January 2012
Dear Guest

We thank you for taking the time to post a review of us on TripAdvisor. We are glad that we could meet and exceed your expectations during your stay with us. Your feedback has been shared with the team at the restaurant. We look forward to welcoming you back at Trident Cochin

Warm Regards

Kunal Chauhan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 21 December 2011

Clean and luxury rooms, nice swimming pool and excellent staff.

I organised a suprise breakfast for my boyfriend and the hotelstaff offered a lovely and yummy chocolate cake for his birthday.
Unfortunately, the hotel is situated on the Wellington Island and not in the city centre of Cochin, but there's a ferry at 5 min walk wich takes you straight to Cochin for a few INR, so it's very relaxed at the hotel.

Room Tip: We booked through Agoda.. so we had a very good price.
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  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JennyBrussels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Trident, Cochin

Property: Trident, Cochin
Address: Bristow Road | Willingdon Island, Ernakulam, Kochi (Cochin) 682003, India
Phone Number:
Region: India > Kerala > Kochi (Cochin)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Kochi (Cochin)
#9 Spa Hotel in Kochi (Cochin)
#9 Business Hotel in Kochi (Cochin)
#10 Luxury Hotel in Kochi (Cochin)
#24 Romantic Hotel in Kochi (Cochin)
Price range (per night): ₹ 4,017 - ₹ 8,487
Hotel Class:4.5 star — Trident, Cochin 4.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Trident, Cochin Hotel Kochi (Cochin)
Trident, Cochin Kochi (Cochin), Kerala
Hilton Kochi
Kochi Hilton

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