After reading all the amazing reviews on here for Tag und Nacht, my husband and I decided to give them a go since we needed a place to stay for one night. Being pretty seasoned visitors to Cochin (my husband is from Kerala and I am Australian) we didn't mind the idea of being slightly out of the main part of town etc. and just liked the idea of a nice homestay environment. Unfortunately, we found anything but that. In fact, to be honest, we didn't even get past the check-in stage... I feel like I have the right to leave a review on here, however, because the way we were treated by Antonio has left such a terrible mark on us.
After we dragged our bags upstairs to our room (which looked incredibly average for the asking price, by the way - clean perhaps, but so lacking in the character and charm that most places in the Fort possess) Antonio said that he would be back in a few minutes to collect our passports... Of course, as a foreigner I had mine on me, but my husband, who is Indian just carries his driver's license around with him whenever he's traveling WITHIN HIS OWN country. Now, we have traveled extensively throughout Kerala (his NATIVE STATE) and all over India, and have never, ever been asked for my husband's passport before. This has included places as diverse as the Taj Vivanta and tiny homestays through to mid-range hotels. A driver's license has always been enough for him. Would you carry your passport around when traveling in your own country?! Unfortunately, Antonio was absolutely non-negotiable on the subject, saying that he would call his lawyer (which we told him to do as we knew for certain we were in the right) and we even presented him with a photocopy of our marriage certificate in the end (which - and I am NOT exaggerating - he held up to the light to see if it was a fake!!) but by that stage we had really had enough of his attitude and didn't feel like giving him any of our money anyway. We walked up the street and found a much nicer place to stay with friendly staff.
I work in the travel industry and have friends who run hotels in Kerala, and after asking around, we confirmed that there is no way that a passport is necessary for an Indian citizen to check into a hotel or homestay with. Perhaps Antonio is simply ignorant on this matter, but the way in which he refused to believe us and his attitude towards us (not even believing that we were married and for some reason telling us that he was married to a Latvian woman like that made him sound less racist or something?) left a really sour taste in our mouth.
I would recommend staying at the lovely Walton's Homestay instead (we tried to stay there but Mr Walton was unfortunately booked out) or the Fort Heritage, where we did end up for the night. Better locations, nicer owners.
- Official Description (provided by the hotel):
- Our homestay has cozy, clean & spacy rooms to offer.Each room has its own WC & shower, one of them is equiped with a bathtub, two with A/C facility. There is also a single and triple room available - very suitable for single travelers or families with a kid or smaller circles of friends. ... more less
- Reservation Options:
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- Also Known As:
- Tag Und Nacht Hotel Kochi (Cochin)
- Tag Und Nacht Kochi (Cochin), Kerala