We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (217)
Filter reviews
217 results
Traveller rating
140
55
15
5
2
Traveller type
Time of year
LanguageAll languages
More languages
140
55
15
5
2
Show reviews that mention
All reviews mg road metro station accor properties accor group city centre location no nonsense comfortable experience live counter second home the security guard class hotel business visit duty manager front office wifi connectivity quick check f b manager
Filter
Updating list...
9 - 14 of 217 reviews
Reviewed 4 weeks ago

It was pouring cats and dogs in Kochi and the areas were getting inundated. City centre was the only area spared and people were vacating to these areas. In the midst of all the melee, Ms Laxmi from reservations was calm in handling reservations. She even gave us a room with a study table since my exams were approaching. Room sizes are small, but the IBIS people led by Ms Acharya more than made up for it with super efficient service. There were smiling faces all around and they even baked a cake for my wifey on the occasion of her birthday (i guess linking aadhar to reservation does have its perks). Neat and clean hotel, no fuss services and decent food, IBIS KOCHI saved the day for us in time of our need.
Many thanks to MS Acharya and her team

  • Stayed: August 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank GauravK246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibis K, General Manager at ibis Kochi City Centre- An AccorHotels Brand, responded to this reviewResponded 3 weeks ago

Dear GauravK246,

Thank you for sharing your feedback and for choosing ibis Kochi City Centre.

We are delighted to know that we have met your expectations on your visit to IBIS Kochi. It is such a pleasure to hear that we can contribute to make your stay as a great experience. Your comments will be shared with Surabhi & her team. Such kind of feedback helps in team motivation and recognition.

We hope to have the pleasure to welcome you back again for another magnifique stay.

Regards,

Ajit Jose
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2018

The hotel is well located, right in the middle of the city and easy access to Marine Drive and also other parts of the city.
The rooms are small and basic but clean and well maintaned and worth the money spent.
The staff were very friendly and helpful, and the breakfast was really different and nice with good choices for all tastes.
Although we could hire a adaptor an inbuilt one would be very convenient.
Overall a good place to stay

  • Stayed: September 2018, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Jijoy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibis K, General Manager at ibis Kochi City Centre- An AccorHotels Brand, responded to this reviewResponded 5 weeks ago

Dear Jijoy V,

Thank you for recognizing the great hospitality of the team. We are truly glad to hear that you were satisfied with your overall experience. We will definitely share your feedback with the team as this motivates us to always strive for excellence.

We hope to welcome you back again soon.

Regards,

Ajit Jose
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2018 via mobile

My visit to IBIS,Kochi was made comfortable by Athira. I could visit all the places under her guidance.
Aparna in the dining served with a smile.Nithin went out of his way to help me face the problems created by the hartal.
IBIS, Kochi has earned my loyalty !
Thank you for everything.

Stayed: September 2018, travelled on business
Thank Maps814100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibis K, General Manager at ibis Kochi City Centre- An AccorHotels Brand, responded to this reviewResponded 10 September 2018

Dear Vijaynandan R,

Thank you for your wonderful feedback. It is such a pleasure to hear that we were able to contribute to make your stay as a great experience. The team in particular Athira, Aparna & Nithin will be more than happy to know about your satisfaction.

We dearly hope to welcome you back again for another magnifique stay.

Regards,

Ajit Jose
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2018 via mobile

The best hotel in heart of the city.great staff service and friendy behavior than any other hotel. I suggest only ibis for those who want to stay in kochi. Thank to every friendly staff especially front office..rooms are very need and comfortable..will come back again.

Stayed: August 2018, travelled as a couple
Thank AbhinVIjay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibis K, General Manager at ibis Kochi City Centre- An AccorHotels Brand, responded to this reviewResponded 10 September 2018

Dear AbhinVIjay,

Thank you for recognizing the great hospitality of the team. We are truly glad to hear that you were satisfied with your overall experience. We will definitely share your feedback with the team as this motivates us to always strive for excellence.

We hope to welcome you back again soon.

Regards,

Ajit Jose
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2018 via mobile

I have stayed at ibis for my fathers medical treatment.it is a good hotel in the centre of the city.staff s are very courteous.they are helpful also.the reception staff helped me for the navigation in kochi.the reception staffs prasita and Atira were very helpful they helped me by arranging car and suggested me some mosque near by,extremly welcoming and cordinated team.the break fast spread was yummy.they have suggested and prepared few healthy food for my father..thank you so much for your good service.each and every staff is doing good job over there Aparna from the restaurant gives us a fast service there was no delay for the food serving....room is small but neat.everything they will place only if we rquest....

Stayed: June 2018, travelled with family
Thank Mohammed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibis K, General Manager at ibis Kochi City Centre- An AccorHotels Brand, responded to this reviewResponded 11 September 2018

Dear Mohammed A,

Thank you for recognizing the great hospitality of the team. We are truly glad to hear that you were satisfied with your overall experience. We will definitely share your feedback with the team as this motivates us to always strive for excellence.

We hope to welcome you back again soon.

Regards,

Ajit Jose
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews