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“Iris Holidays - The true definition of Customer Service!” 5 of 5 bubbles
Review of Kerala Backwaters

Kerala Backwaters
Book In Advance
More Info
US$ 135.00*
and up
Kochi Private Tour: Kerala Backwater Houseboat Day Cruise
Ranked #2 of 1,031 things to do in Kerala
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: More than 3 hours
Useful Information: Bathroom facilities
Bengaluru, India
Level Contributor
21 reviews
common_n_attraction_reviews_1bd8 51 helpful votes
“Iris Holidays - The true definition of Customer Service!”
5 of 5 bubbles Reviewed 25 August 2010

I just came back from a trip to Kerala and I must thank Iris Holidays for making my backwaters trip absolutely pleasurable!!

The accomodation was impeccable and done up very well.Since we had informed the agent earlier about our anniversary, they arranged for a "Honeymoon Suite" Houseboat and decorated our room with flowers! Infact, they were kind enough to present us with a beautifully set up candlelight dinner.

Our on-board crew Mr.Michael (Captain) & Mr.Joseph (Cook) were really hospitable and took care of us in a very kind and homely manner. They enjoyed the compliments we showered on them! :) Simple people with geniune desire for good customer service.The food was truly exceptional!

I must thank Mr.Isaac, CEO of Iris Holidays for constantly keeping in touch on the phone and making sure the arrangement were ok. Since it was Onam and almost all of Kerala was on holiday, Iris Holidays made sure nothing interrupted our experience and everything went as per schedule.

Miss Jain, the lady who helped me make the booking was extremenly patient and courteous in helping me customise the package.She was very quick in responding to my mails and calls & we managed to close the deal in less than 24 hours! She even sent me pictures of the houseboat, and those pictures were exact depiction of the actual place.

Iris holidays were adjusting enough to pick us up from Leela Kovalam and drop us back to Trivandrum Airport with a detour for lunch, which is not the usual route one would take. The driver was also very courteous.

Iris Holidays is the perfect example of how a Customer should be treated.Keep up the excellent service guys! My husband and I are grateful for the beautiful holiday you gave us. :)

We will be back soon!

I highly recommend Iris holidays for the perfect Kerala getaway.

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15 Thank prikhye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Edinburgh, United Kingdom
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
“awesome............”
5 of 5 bubbles Reviewed 20 August 2010

was been there wit ma girlfriend for a week...we have been to the boat house..it was really awesome and inimatable.......we had a great time house which resembles like a palace on water with all the modern amneties.......every one should go there for atleast once..........pls always select a Aircon Boat house bcos when they anchor in the night there is some problem of mosquitoes and flies..thanks to vinayak, john, neeraj and all the team of lekeralaholidays.........go ahead for the fiesta

Helpful?
2 Thank b0b_b0y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dubai
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
“Arthungal church”
4 of 5 bubbles Reviewed 23 July 2010

It is an important pilgrim centre of Roman Catholic Christians and is famous for well known St. Andrews Church, popularly known as 'Arthunkal Church' situated 8 km south-west of Cherthala town facing the sea coast. Hindu pilgrims from Sabarimala used to visit Arthunkal and take bath in a tank in the Church premises to formally conclude their penance. The tank is not in existence now.
Arthunkal (22 km north of Alappuzha): The St. Sebastian's Church here is an important Christian pilgrim centre. Annual festival: Arthunkal Perunnal - the feast of the patron saint (January)

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2 Thank frontieritsolutions
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangalore
Level Contributor
28 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
“Floating Paradises in God's own country”
5 of 5 bubbles Reviewed 12 July 2010

This is not your typical resort/hotel review but then the place is also not something ordinary. It is the backwaters of Kerala, God’s Own Country and India’s Venice!

We travelled in the not-so-perfect summer but we got rewarded handsomely in terms of amazing off-season rates as well as off-season crowds and off-season sites. For the famous backwater cruise, we chose the ATDC’s house boat after enquiring with various other operators. For our group of 10 adults and 3 children, ATDC offered us a 4 A/c Bedroom houseboat with additional 2 beds thrown in for free and the package included all meals too. It was a drooling offer at almost 50% discount compared to season rates. The best part was that all the enquiries and transaction was done on the internet and ATDC was extremely professional in terms of giving information, processing payment and sticking to what was promised with no hidden cost.

The boat and the rooms were well-kept and the staff was extremely efficient; the steward acted as a local guide while the cook ensured that we were stuffed when we were on board. We could decide the itinerary ourselves and could do all kinds of things we could have only dreamt of – take a dip in the waters whenever we wanted, angled for fish in the night with wheat balls as bait, anchored in a place with no life visible around us in the night, and what not! The ride offers very unusual sites and experiences. The scenery was so beautiful and peaceful and it was an once-in-a-lifetime experience!

Truly recommend the trip for all nature lovers and for those who want to take a break from chasing time-lines; chase a cow or fish here and enjoy Nature’s bounty visually and otherwise.

Sumathy,
Bangalore
12th July 2010

Helpful?
2 Thank sumBangalore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYC
Level Contributor
137 reviews
39 attraction reviews
common_n_attraction_reviews_1bd8 59 helpful votes
“Avoid going during summer~ crazy heat.”
3 of 5 bubbles Reviewed 14 June 2010

We spent a night in the houseboat. It was nice for the first hour, but after that, it became rather awful. The heat was too intense, mossies everywhere , the pillows stink, the mattress was thin. And I kept bumping my head of the ceiling in the upper deck.

It was so hot that I had to go around in my bikini,and then the mossies came attacking. My husband spent a large part the day chasing away mossies while I read.

The staff were very friendly. While they were very eager to please, they were refused to turn on the AC during the day, saying that it was a rule given by their boss.It got worse at night when it rained and one cockroach jumped onto our bed.

Beside the tremendous heat, the ride was nice and calm, and the cook that prepared our lunch and dinner did an excellent job.

There wasn't any TV, which was fine by me, as I usually have books and my Ipod with me on trips.

Helpful?
1 Thank julcas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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