I had called the hotel for booking a double bedded room for me and my sister. I accompanied my sister for her admission at the Manipal University. The lady receptionist who received the call behaved and answered the call with an attitude of disgusting tone upon hearing about us that it appeared either she never heard the word "sister" or she cannot appreciate such type of guests. She twice asked about her and transferred the call finally to her manager who was a rusty rude fellow- never learned any basic manners in primary school. After hearing my query twice he inquired about me and my sister and at last said they doesnt have vacancy for that day.
Now question naturally arises if he never had vacancy he should have told the same immediately upon hearing my inquiry instead they kept on asking nagging questions regarding our whereabouts.
Is this the attitude really to be shown to guests who call from far for booking rooms??? Really the worst experience while booking any hotel room over phone!
- Also Known As:
- Hotel Parkway Mangalore, Karnataka