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185 - 190 of 471 reviews
Reviewed 22 November 2016

I participated in a workshop here, Location is easily accessible and quite close to M G Road. Since we were in a group, at the time of Check-In rooms were not ready and reception staff was having no option but keep us waiting in the lobby, overall it was time consuming. In-Room Dining service was on-time.
We've used Walton meeting room and I notice that there was no fire alarm system (no smoke detectors, no exit sign inside room) so please consider this review as scope for improvement. Good variety of food during breakfast/lunch.
Value for money wise it's okay considering central location and overall appearance.

Room tip: Road facing rooms have nice city view, you can see cathedral and stadium from room balcony.
Date of stay: October 2016
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank VishalN68
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TheChancery, General Manager at The Chancery, responded to this reviewResponded 23 November 2016

Dear Guest,

Greetings from The Chancery!!!

It was a pleasure to have you stay at The Chancery and I thank you for reviewing us on TripAdvisor.

We are delighted to read the review posted by you and are grateful for your recommendation and suggestion. We have discussed with our team member about your review for our improvement.

We value your support and look forward to welcoming you back.


Thank you and regards,

Yours sincerely,

Vikram Sharma
Asst. General Manager - The Chancery

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2016 via mobile

It is only for Japanese, they won't treat Indians properly in this hotel, food is too costly and valuable, only the reception staff were helpful,the restaurant staff and services staff were at their worst, location wise it is ok .But rest all things not satisfactory.

Date of stay: May 2016
Trip type: Travelled as a couple
1  Thank SunilK3224
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TheChancery, General Manager at The Chancery, responded to this reviewResponded 3 November 2016

Dear Guest,

Greetings !!!

Thank you for taking the time and share with us your valuable feedback. We apologize for the lack of proper service during your visit and the subsequent inconvenience caused to you.

The requisite staff have been briefed on the service standard expected of The Chancery.

We have taken your suggestions to improve the quality service with proper training and we will look into how to best incorporate your suggestions.

We do hope that this unpleasant experience will not diminish your opinion of The Chancery and we look forward to welcoming you back to the hotel in the not too distant future.

Thank you and regards,

Yours sincerely,

Vikram Sharma
Asst. General Manager - The Chancery

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2016 via mobile

Visited with my business partner for lunch. Compared to my last visit in 2015 this was a horrible experience with the quality of the food.
For name sake they had one mutton, chicken and a fish dish. None of them was fresh nor tasty. I tried the ragi ball which I think Chancery redefined the taste, It was very bad.
Probably we were the only guest who visited for lunch.
Chancery management should give a thought on reworking.

Date of stay: October 2016
Trip type: Travelled on business
Thank 85sudhakark
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TheChancery, General Manager at The Chancery, responded to this reviewResponded 3 November 2016

Dear Guest,

Greetings !!!

Thank you for taking the time and share with us your valuable feedback. We apologize for the lack of proper service during your visit and the subsequent inconvenience caused to you.

We have taken your feedback seriously and are in progress to attend all the possible changes for the improvement of guest services.

We do hope that this unpleasant experience will not diminish your opinion of The Chancery and we look forward to welcoming you back to the hotel in the not too distant future.

Thank you and regards,

Yours sincerely,

Vikram Sharma
Asst. General Manager - The Chancery

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2016

Stayed here in September 2016. Room Card Access was not working during my entire stay of 2 nights though they assured it will be sorted within few hours of check in.Had to undergo the agony of calling someone to open the room everytime!!!!!

Room Service is good and enjoyed the food. Rooms need renovation.

Date of stay: November 2015
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank Raj M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TheChancery, General Manager at The Chancery, responded to this reviewResponded 14 October 2016

Dear Guest,

Greetings !!!

Thank you for taking the time and share with us your valuable feedback. We apologize for the lack of proper service during your visit and the subsequent inconvenience caused to you.

We have taken your feedback seriously and are in progress to attend all the possible changes for the improvement of guest services.

We do hope that this unpleasant experience will not diminish your opinion of The Chancery and we look forward to welcoming you back to the hotel in the not too distant future.

Thank you and regards,

Yours sincerely,

Vikram Sharma
Asst. General Manager - The Chancery

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2016 via mobile

Overall experience was good.. Food at South Parade is pretty decent.
I personally did not like the wifi, could only be used for 2 devices per room. It should be allowed for a minimum of 3 devices per room.

Date of stay: October 2016
Trip type: Travelled with family
Thank Varun M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TheChancery, General Manager at The Chancery, responded to this reviewResponded 5 October 2016

Dear Guest,

Greetings from The Chancery!!!

It was a pleasure to have you stay at The Chancery and I thank you for reviewing us on TripAdvisor.

We are delighted to read the review posted by you and are grateful for your recommendation and suggestion. We have discussed with our team member about Wifi and planning to come up with new services.

We value your support and look forward to welcoming you back.


Thank you and regards,

Yours sincerely,

Vikram Sharma
Asst. General Manager - The Chancery

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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