Stayed here with family. The first thing that struck us, and stayed throughout, was the slack in service ... they just did not try enough. We requested for a room with a view of the golf course. We were given a room number, and then it they changed it. Once we got to the room, we realized that this was quite far from the golf course, the earlier room number would have been much closer. We asked the steward to check. So he calls the front desk asking if any closer room was available and then softly adds “its ok if it is not there” in the local language. The room was ok, did not feel 5-star. Bathroom fixtures were quite out-dated. The bed and pillows were awesome … the right stiffness. They had a ‘pillow menu’, which was a first for us … but it turned out that these were really small pillow with fragrance … still something different. They did not have everything available… eg: I had to call them up to get a toothpaste. But the high part of our stay was the food. Both the restaurants were awesome. Limelight had a very good spread. Several starters, entrees, desserts … everything tasty. Ginseng was quite authentic … we went for the Teppanyaki. Again the service at the table was a little delayed. The rooftop swimming pool is really nice, but not really ‘temperature controlled’ I thought. The overall experience was definitely good … just a little bit of that effort is required on their service. We did ‘expect more’ than this :-)
- Official Description (provided by the hotel):
- Hotel Royal Orchid is an unmatched five star hotel where you can feel a buzz of business along with comfort and tranquility. Friendly hotel in the heart of Bengaluru, which is favorite among global travelers. Hotel Royal Orchid is recognized for all round excellence and unmatched level of services to business and leisure travelers. All rooms are tech savvy and are equipped with modern amenities. Overlooking the 18-hole Golf Course, Rooftop Pool with a breathtaking view, Business Center, Boardroom, Wi-Fi Connectivity, Banquet Halls, Conference Rooms, Sprawling lawns for parties and weddings. Geoffrey's - an authentic British pub. Cafe Lime Light and Ginseng - an award-wining Oriental restaurant serving Chinese, Japanese and South East Asian delights. ... more less
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- Also Known As:
- Royal Orchid Bangalore
- Royal Orchid Hotel