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All reviews orion mall the club lounge persian terrace feast restaurant world trade infinity pool excellent service business trip special thanks amazing experience amazing food home away from home excellent hotel rooms are spacious great hospitality special mention excellent stay
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Reviewed 7 November 2018

This was an excellent stay. The staff went out of their way to make my experience a memorable one. Food was excellent. Rooms were good. This is a new property and the carpets still smelled new. Lounge is very well equipped. The fitness room is very nice. The views are great. Cannot stay anywhere else in Bangalore now!!

Date of stay: October 2018
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank Ravi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sujeet K, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this reviewResponded 7 November 2018

Dear Ravi,

Greetings from Sheraton Grand Bangalore Hotel at Brigade Gateway!

Thank you for choosing to stay with us and leaving us your valuable feedback.

Your kind words towards our rooms, food, amenities and facilities delight us, and encourage us to ensure that we always outdo your expectations.

We are glad to have you appreciate our location and happy that our fitness centre and Executive Lounge found themselves useful to your needs.

Reviews like yours motivate us to always put our best foot forward while serving you and ensure that your experience is just as memorable each time you stay with us.

We look forward to hosting you at our hotel again, and hope to see you soon.

Warm Regards,
Sujeet Kumar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2018 via mobile

Dear Duty Managers, Front Office and Concierge team

Thanks for going the extra mile to help make my check in and pickup seamless!
Your exceptional service is much appreciated especially during my late night arrival as a single female traveler

Keep up your great service

Regards
Shirley

Date of stay: November 2018
Trip type: Travelled on business
Thank shirwong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sujeet K, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this reviewResponded 6 November 2018

Dear Guest,

Greetings from Sheraton Grand Bangalore Hotel at Brigade Gateway!

Thank you for choosing to stay with us and leaving us your valuable feedback.

Your kind words towards the warmth, hospitality and intuitive service you received from our associates at the Front Office and Concierge delight us, and encourage us to ensure that we always put our best foot forward in service to make your experience as seamless.

We are happy to have lived up to your expectations and hope to always be your home away from home.

We look forward to hosting you again, and hope to see you soon.

Warm Regards,
Sujeet Kumar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2018 via mobile

I stayed here for a week on business and had a wonderful time. The fitness center was well equipped and had a training room that I used daily. Sauna and steam room as well.

But most of all, the staff is so accommodating at Sheraton Grand Bangalore. At the morning breakfast buffets, some of the chefs would bring their daily specialty or local cuisine. The housekeeping team left a wonderful surprise in my room one day too! A dog made of towels. Such a wonderful group of people.

The location is close to the Orion Mall and across the street from the World Trade Center. If you’re visiting Bangalore, this is the place to be.

Date of stay: November 2018
Trip type: Travelled on business
Thank cxnelson09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sujeet K, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this reviewResponded 2 November 2018

Dear Guest,

Greetings from Sheraton Grand Hotel Bangalore at Brigade Gateway!

Thank you for choosing to stay with us and leaving us your valuable feedback.

Your kind words towards our location, facilities and service delight us, and encourage us to ensure that we outdo ourselves each time we serve you.

We are glad to have you appreciate our fitness centre for its equipment, and breakfast buffet at Feast for its wide spread.

The hospitality and innovation demonstrated by our staff in their service at breakfast, as well as through the towel art placed in your room, are a personification of our commitment to go beyond in every aspect as a hotel, and hope our commitment translated into you having a memorable experience.

We look forward to hosting you at our hotel again, and hope to see you soon.

Warm Regards,
Sujeet Kumar

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Reviewed 31 October 2018

The hotel is located at very well connected location. Orion mall is in the same campus just a few steps away.
Rooms are in perfect condition and everything is well maintained as expected.
Stayed there for a week.

Date of stay: December 2017
Thank Amit K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sujeet K, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this reviewResponded 2 November 2018

Dear Amit,

Greetings from Sheraton Grand Hotel Bangalore at Brigade Gateway!

Thank you for choosing to stay with us and leaving us your valuable feedback.

We are glad to have you appreciate our location and rooms, and happy to place the ensuing facilities at your fingertips.

Your acknowledgement of our standard of cleanliness delight us, and motivate us to do our best by you in our attempt towards becoming your favourite travel company.

We look forward to hosting you at our hotel again and hope to see you soon.

Warm Regards,
Sujeet Kumar

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Reviewed 31 October 2018 via mobile

We were group of four, it was a unplanned breakfast plan to Sheraton . And suprisingly no reservations required. I would strongly recommend a breakfast here with friends.
And must also try a amazing coffee ☕

Date of stay: March 2018
Trip type: Travelled with friends
Thank Journey40149242322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sujeet K, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this reviewResponded 2 November 2018

Dear Guest,

Greetings from Sheraton Grand Bangalore Hotel at Brigade Gateway!

Thank you for choosing to dine with us and leaving us your valuable feedback.

Your kind words towards the breakfast buffet we lay out at Feast delight us, and encourage us to ensure that we always find favour with your palate.

We are glad to have you appreciate our coffee, and happy to have your endorsement.

We look forward to hosting you at our hotel again, and hope to see you soon.

Warm Regards,
Sujeet Kumar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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