Except for the location, I found this a great property. I really wonder why Sheraton decided to put up a hotel in such a place - I feel this is not a preferred location, especially if you are a tourist or on holiday.
Had a bit of a disagreement with the lady at the front desk as she claimed that I was not eligible for some of the SPG benefits. Finally, I had to show her an email from the hotel reservation staff that proved otherwise. After this, the stay was uneventful
The staff were very very friendly and helpful. We got a junior suite which was pretty spacious and on the top floor, where the lounge was also located. Being a new hotel, everything was spic and span. Some teething issues but I guess that is to be expected in a brand new hotel. The suite was well-equipped with 2 toilets, a king-bed and a large living room. There were huge windows in both the rooms with a panoramic view of Yeshwantpur and Peenya. I somehow found the woodwork in the room not to my liking.
The hotel is located within a property that also houses the World Trade Center, a large residential block, a Club and a soon-to-be launched mall - the Orion mall. While outside the hotel, the traffic and noise is horrendous, within the property all is calm and quiet. There is also a large tertiary hospital right next door in case one falls real sick (god forbid!) and a mufti-level car park.
They gym and pool are great. The lounge is also good stuff, with a great view of the property. We go great service here and the staff were very responsive. While the hotel did provide an evening turn-down service, the staff only drew the curtains and turned down the bed. They did not really make up the room. We tried the buffet breakfast and, though it had sufficient variety, I have had better breakfasts. I felt there was room for improvement.
All in all, I would recommend this hotel as a great place to stay in ... if you are OK with the location.
- Official Description (provided by the hotel):
- Sheraton Grand Bangalore Hotel at Brigade Gateway is located in Malleswaram, is well connected to the city attractions in the IT capital of India. The hotel is part of an exclusive integrated lifestyle enclave, which features Columbia Asia hospital, luxury apartments and a school and is connected via sky access to the World Trade Center and Orion Mall - largest shopping mall in the city.Sheraton Grand Bangalore Hotel at Brigade Gateway is positioned as the city's leading corporate hotel with a strong focus on the MICE market due to its large convention facilities. The hotel consists of 230 guest rooms, including 6 restaurants and bars. ... more less
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- Also Known As:
- Sheraton Bangalore At Brigade Gateway Hotel Bangalore