Nice stay at hotel the service is very nice,staffs are very polite and friendly Thanks Chinmay for the service.Will look forward to visit again.Cleaning and food is awesome.Only swimming pool is lacking.More
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Taking safety measures
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I would like to thank Mr. Govind (housekeeping executive) and Arun (HouseKeeping)
for their excellent services. I felt at home and the helpdesk is always available 24/7 for any kind of support.
Best hotel in Banglore so far. And very good view of lush green trees .
Breakfast was superb and would like to thank the staff at the restaurant as well, specially Aroma.
Regards,
Dear Guest,
Thank you for taking the time to share your feedback on your experience at our hotel. It was our privilege that you chose to stay with us.
It is very pleasing to note that the Courtesy and Professionalism displayed by Govind, Arun and our entire team have left a lasting impression on you. My entire team was gratified to hear such kind words of praise from a valued guest such as you.
Feedback such as yours always acts as a driving force for them to excel further in the guest services.
We look forward to welcoming you back to Gokulam Grand Hotel & Spa Bangalore on your next visit.
Warm Regards
Bappa Battacharjee
General Manager
Mr Amith manager and help desk team was amazing. 905 Suit room ambiance was fantastic! But bathroom and toilet had water leakage all over the floor which was not comfortable. I hope this would be taken for the next customer stay .
Dear Sriram,
Thank you for choosing to stay with us and leaving us your valuable feedback.
We are happy to have you appreciate our Ambiance ,Staff and hope to always delight you with our Service. We apologize for the experience you had with bathroom leakage and have taken note of the aspects you found bothersome.
Your detailed feedback is very valuable and I have personally shared it with the relevant department heads to apprise their teams and take measures to rectify our shortcoming.
I do hope you will return soon and give us another opportunity to look after you.
Warm Regards,
Bappa Battacharjee
General Manager
An excellent experience for food we have been in restaurant 31st night specially the ambiance was next level the staff was very attentive and helpful Mr. Faizan Ansari Restaurant Manager guided us about food and even the preparation and all he make sure that we had everything. Such a lovely experienceThank you !
Dear Saddam,
Thank you for this wonderful review that you have shared on TripAdvisor.
I am very happy to see that we exceeded your expectations, Faizan displayed the qualities of a true member of the Gokulam Family.
Your acknowledgement of Ambience and Food is greatly appreciated.
We wish you healthy times ahead and look forward to welcoming you back for many more exceptional stays.
Warm Regards,
Bappa Battacharjee
General Manager
Gokula grand is a very good hotel. Our family had a nice experience of staying there. The staff are very professional and polite. particularly Mr.Amith HK, assistant Manager. Facilities are at next level.
Dear Hemachandra,
Thank you for taking out time from your busy schedule and sharing your experience with us.
We are extremely happy to read that we left an indelible impression on you and made your visit a memorable one.
I will pass on your appreciation to Amit and the entire team.
We look forward to welcoming you back in the not too distant future.
Warm Regards,
Bappa Battacharjee
General Manager
It was a nice experience with the team of Gokulam Grands Blore especially with the HK ASST manager
AMITH ,both wedding and reception function has celebrated us , their co-op and cleanliness, Hospitality is wonderful, food is excellent, good arrangements,no words to praise.
Dear Bhaskar,
Thank you for choosing to stay with us at The Gokulam Grand and for your review on TripAdvisor.
A delight to read your compliments for our hotel and team. Your acknowledgement about our Food and Services is truly appreciated,
We look forward to the delight of welcoming you back many more times in the near future.
Warm Regards,
Bappa Battacharjee
General Manager
