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“Lemon Tree Premier - A Traveller's Delight”

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Lemon Tree Premier, Ulsoor Lake, Bengaluru
Ranked #50 of 665 Hotels in Bengaluru
Certificate of Excellence
Calcutta, West Bengal, India
1 review
“Lemon Tree Premier - A Traveller's Delight”
Reviewed 11 July 2012

The Staff is exceptional and the ambience is a delight. The rooms are amply spacious and with all modern ammenities. Please visit RON for the exceptional Pan-Asian delicacies.

Room Tip: Try and stay on the 9th floor. The Ulsoor lake is very clear from these rooms.
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  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sounak B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,338 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (310)
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English first
Tampa, Florida
1 review
Reviewed 10 July 2012

everybody is nice, the food is great its beautiful hotel with good services given by the staffs out here, the property is very clean and tidy, the most I enjoyed is the service given by the staff Especially Ms. Maha the front desk manager was very polite and was trying to make sure the best time on here and also the service and the concierge staffs were very good and always very helpful, I will come back to this hotel, I would also recommend this hotel to all my colleagues and friends, Infact I was been recommended by my colleague in India, surely I'm gonna be the word of mouth to the rest.

  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jdub198
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gurugram (Gurgaon), India
2 reviews
Reviewed 10 July 2012

The Staff is very polite and helpful,the rooms are neat clean and comfortable,the washroom ofcourse is a concern being very small compared to the size of the room.
The resturant staff are very hospitable,the food spread generally is good and sumptious.

Room Tip: Look for the rooms on the City side on higher floors
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  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Virendra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, Maryland
Level 4 Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 July 2012

This was my 1st trip to India, so I had no idea of what to expect. The hotel is pretty nice. The rooms are kind of on the small side, but other than that, they are very clean and has all the modern amentities. It had a nice pool but it closed at 7pm every day so I didn't have much chance to use it, as that was about the time I got back from work. The workout room was nice.
There were two restaurants inside the hotel with many many choices to choose from. I thought the selection for food was great.

The biggest two problems I saw with this hotel were: Internet and Location.
1) The internet is like a pay as you go internet usage. So if you wanted to use it for 15 minutes here, 5 minutes there, you would have to pay for a minimum of 30 minutes at a time. And on top of that you had to pay for the amount of bandwith you were going to be using. Now it wasn't a pricey amount, but it was really annoying, wish they had an option to have the internet on for your room 24/7.

2) Location was alright. It was on a quiet street, and walking distance to the commerical street, but it was to far of a walk to MG road, where alot alot of shops are at.

So besides those two 'issues' I thought overall the hotel was pretty good.

Room Tip: Nothing but the obvious, the higher you are up, the better view you will have.
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  • Stayed June 2012, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank ckerber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 July 2012

Initial few days were good, but as our stay with Lemon Tree extended we observed a reluctance in the attitude of staff..

To elaborate
1 Room service orders took extremeley long
2. Often the housekeeping guys would "forget" to clean the rooms,
3. Average food and one day surprisingly we discovered a bug in our food. We called the chef and he was not ready to accept that it was a bug...
4. Dirty dishes,
5. By the 4th day i observed the waiters becoming rude..


overall a bad experience for me..

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Arpit_Chahande
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheLemonTreeHotels, General Manager at Lemon Tree Premier, Ulsoor Lake, Bengaluru, responded to this review, 13 August 2012
Dear Guest,

Thank you for the feedback regarding your recent stay at Lemon Tree Premier, Ulsoor Lake, Bengaluru. May I first apologize for your experience at our hotel and for not meeting your expectations fully.

We have studied all the issues mentioned by you and are relooking at our processes so that our guests can have a more comfortable stay with us. Specifically, the training imparted to our staff. We are constantly working on improving our training so that the quality of our staff can be world class. We have taken your feedback on board and will be working to improve those areas.

Please give us another opportunity to show you Lemon Tree’s true hospitality. Do email me at gopa.kumar@lemontreehotels.com and I will be happy to handle the arrangements personally.

With best regards,
Yours sincerely,

Gopa Kumar
Hotel General Manager
Lemon Tree Premier, Ulsoor Lake, Bengaluru
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Lemon Tree Premier, Ulsoor Lake, Bengaluru

Property: Lemon Tree Premier, Ulsoor Lake, Bengaluru
Address: 2/1 St Johns Road, Bengaluru 560042, India
Region: India > Karnataka > Bangalore District > Bengaluru > Ulsoor
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Spa Hotel in Bengaluru
#33 Business Hotel in Bengaluru
#42 Luxury Hotel in Bengaluru
Price range (per night): ₹ 4,902 - ₹ 11,351
Hotel Class:4 star — Lemon Tree Premier, Ulsoor Lake, Bengaluru 4*
Number of rooms: 188
Reservation Options:
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Also Known As:
Lemon Tree Premier, Ulsoor Lake, Bengaluru Hotel Bangalore

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