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All reviews special thanks utsav restaurant special mention great hospitality every staff member front office excellent stay room service taking care excellent service banquet hall amazing food spacious rooms laundry service f b house keeping the entire staff
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71 - 76 of 505 reviews
Reviewed 17 August 2022

The stay was awesome. I stayed for about 14 days. Staff was very supportive. Had really good vibes during the whole stay. Great place to stay and to be here with family. Looking forward to stay again!

Date of stay: August 2022
Trip type: Travelled on business
Thank neeraj745joshi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Grand Mercure Bengaluru, Sales at Grand Mercure Bengaluru at Gopalan Mall, responded to this reviewResponded 3 weeks ago

Dear Neeraj,

Greetings !!

We thank you for choosing The Grand Mercure Bengaluru at Gopalan Mall during your recent visit to Bangalore.

Our team is highly motivated by your kind words of appreciation and we are glad to know that you enjoyed your stay.
Look forward to welcoming you back soon.

Thanks & Regards
Sachin MAHESHWARY

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2022

It was a pleasant stay with Grand mercury as always. Rooms are awesome and food is really tasty. Hospitality is top notch. Special mention to Chandrani and Shruti front front office . Hope to see you soon!!

Date of stay: August 2022
Trip type: Travelled on business
Thank Kumaravinashknorr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Grand Mercure Bengaluru, Sales at Grand Mercure Bengaluru at Gopalan Mall, responded to this reviewResponded 3 weeks ago

Dear Avinash Kumar,

Thank you for such gracious feedback. It always feels amazing to receive such wonderful feedback from our patrons.
We are glad to learn that you enjoyed your stay with us.

Thank you once again for patronizing Grand Mercure Bangalore and look forward to welcoming you back soon.

Best Regards
Sachin MAHESHWARY

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2022 via mobile

Great suit room.
Friendly staff helped with all the requests
Breakfast contains great variety of options that suits the taste.
The lounge and gym has great service, and a place to hangout with family during the stay.
Overall relaxing experience here.

Date of stay: August 2022
Trip type: Travelled on business
Thank KevalD21
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Grand Mercure Bengaluru, Sales at Grand Mercure Bengaluru at Gopalan Mall, responded to this reviewResponded 3 weeks ago

Dear Keval,

Thank you for sharing such a perfect rating. Nothing rejoices us more than receiving such amazing feedback from our guests.

We are delighted to know that you had a wonderful experience throughout and your kind commendations are conveyed to my team members.

Thank you once again for patronizing us and we look forward to welcoming you back in near future.

Thanks & Regards
Sachin MAHESHWARY

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2022

we had a good stay interacted with Salman and Ravi they were very friendly definitely we will visit again. thank you all for the excellent service. and friendly team all. we like pool as well thank you

Date of stay: August 2022
Trip type: Travelled with friends
Thank Johntrisa99
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Grand Mercure Bengaluru, Sales at Grand Mercure Bengaluru at Gopalan Mall, responded to this reviewResponded 3 weeks ago

Dear John,

Thank you for such gracious feedback. It always feels amazing to receive such wonderful feedback from our patrons.
We are glad to learn that you enjoyed your stay with us.

Thank you once again for patronizing Grand Mercure Bangalore and look forward to welcoming you back soon.

Best Regards
Sachin MAHESHWARY

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2022

Housekeeping cleanliness was great i specially mentioned housekeeping supervisor Roshan and associates sanchita shiba and dipankar he help me a lot during my stay. There was some delay in room service which can be improved.

Date of stay: August 2022
Trip type: Travelled on business
Thank 2022parakh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Grand Mercure Bengaluru, Sales at Grand Mercure Bengaluru at Gopalan Mall, responded to this reviewResponded 3 weeks ago

Dear Parakh,

Thank you for sharing such a perfect rating. Nothing rejoices us more than receiving such amazing feedback from our guests.

We are delighted to know that you had a wonderful experience throughout and your kind commendations are conveyed to my team members.

Thank you once again for patronizing us and we look forward to welcoming you back in near future.

Thanks & Regards
Sachin MAHESHWARY

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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