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Reviewed 24 October 2021

I was very impressed by the housekeeping service offered by Kumar and Abhinash Very helpful and cordial. Thank you for your hospitality and services provided .... Very impressed for following all COVID guidelines with fail everyday while cleaning the room

Date of stay: October 2021
Trip type: Travelled with friends
Thank Prtrq12
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Grand Mercure Bengaluru, Sales at Grand Mercure Bengaluru at Gopalan Mall, responded to this reviewResponded 28 October 2021

Dear Mr. Pravitto Raju,

We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Warm Regards,
Sachin MAHESHWARY
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2021

Looked for mutiple 5star options in the city and was reluctant earlier to shortlist Grand Mercure but turned out to be best decision. Right from the Housekeeping Manager kumar understanding the requirement ,he was always there to help and made best possible ,rooms are well maintained , cleaning is perfect...laundry service is good. Would definitely want to visit again

Date of stay: October 2021
Trip type: Travelled with friends
Thank Lizra123
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Grand Mercure Bengaluru, Sales at Grand Mercure Bengaluru at Gopalan Mall, responded to this reviewResponded 28 October 2021

Dear Lijo Francis,

We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Warm Regards,
Sachin MAHESHWARY
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2021

Very good hotel ..with great service and staff really happy with my staying here ..I will recommend people to have a visit ..In house keeping manager Kumar is an exillent guy ..great to be here .thank you

Date of stay: October 2021
Trip type: Travelled with friends
Thank 292abhishekd
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Grand Mercure Bengaluru, Sales at Grand Mercure Bengaluru at Gopalan Mall, responded to this reviewResponded 28 October 2021

Dear Abhishek D,

We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Warm Regards,
Sachin MAHESHWARY
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2021

Firstly would like to thank the entire team of Grand Mercure for their amazing hospitality. . Would like to thank Kumar Yadav housekeeping manager ,Rahul,Ravi Mustafa ,Manoj for their overall concern and amazing management. Lots of love and best wishes to you all! Cleanliness is very good ,food is best. love you all housekeeping staff for exceptional service .

Date of stay: October 2021
Trip type: Travelled on business
Thank shauzzz
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Management response:Responded 25 October 2021

Dear Shaun,

We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall!

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Warm Regards,
Sachin MAHESHWARY
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2021

Fantastic property, great spacious rooms. Courteous staff from cleaning. I like the location as well accessible, next to a mall. Hotel is cleaned corner to corner, nerver feel like staying in hotel.laundry services are excellent special thanks to Mr.kumar housekeeping manager and his team Mustafa ,Manoj for a great job .

Date of stay: October 2021
Trip type: Travelled on business
Thank Yogtra123
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Management response:Responded 25 October 2021

Dear Yogesh,

We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall!

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Warm Regards,
Sachin MAHESHWARY
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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