I checked in at 6.00 am with my wife and ordered for Coffe and tea and after having our beverage went to bed for a brief nap. The door bell rang and 6.30 and the room service guy was there asking for the flask!!!! I was annoyed as we were tired and hd the "Do NOT DISTURB" sign turned on. The guy said it was the hotel policy to take back the flask after 15 minutes!!!! I have been around the world and no where have I faced this kind of a situation.
Exactly the same situation and same incident at 6.30 PM too, this inspite of me clearly saying that we were not to be bothered and that I will leave the flask outside once we were done. The worst was yet to follow!!. The second time around the bell rang and same question on the flask this AFTER we had left the flask ouside and it was removed!!! What kind of system do they have? The worst was yet to come! This time I called up and was supposed to be connected to the manager who had left for the day, but never got connected. Later I got to speak to the Vice President who was supposed to be staying in the Hotel. He justified the action of their staff though he had no answer as to why room service rang the bell after I had left the flask outside and after it was removed. He promised that no will ring the bell again. Next morning at 6.30 AM the door bell rings and this time the guy asks me if I was checking out!!!!!!!!!!!!!!!!!!!!! This after I had made it very very clear that I was staying for two days!!! And you know what, when I ckecked out, I was charged for the two phone calls that was supposed to be made to the manager of the hotel to whom I was to complain!!! That I never got connected to the manager at all and yet charged for the two calls is adding insult to injury!!! The saving grace was the good food. It was indeed tasty and the best of the lot was the breakfast. I will never go back even if my stay was complimentary or they pay for my trip back and forth. Possibly the worst stay I have ever had all my life!
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