First off I was shown a smoking room although I requested a non-smoking room. I immediately requested change and was given a new room.
The room had a problem with the flush in the toilet. You have to move it sideways instead of up and down to make it work.
Although I got the WiFi code immediately it took a while to make it work. The staff is very complacent. They won't acknowledge your presence. Just ignores you. During breakfast, I had to ask for a seat. They are diligent in knowing your room number. But not diligent in serving coffee/tea or other food.
Several instances where I have to ask them to pick up laundry, ask for hand towels. They just gave one or two big towels and no hand towels.
The WiFi was flaky. I had a conference call one day and I checked with them on usage of the phone. Apparently one cannot use the phone for external toll free numbers. You will get charged.
While getting on and off the elevators, the staff does not want to wait for the customers. They compete with the customers.
There is just one plug point in the room. I had 4 devices - 2 phones and one tablet and one laptop. With a lot of difficulty got an extension cord. Then they asked it back after two days!!! My stay was for full 7 days.
Overall very bad experience. Only convenience for me was the location of this place for other activities.
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- Also Known As:
- Pai Viceroy Jayanagar Hotel Bangalore