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1 - 6 of 48 reviews
Reviewed 20 February 2022 via mobile

Awful! We booked this hotel and then was informed that it was closed for the season. After a dozen attempts to receive a refund, that was promised three times, we never did. They eventually stopped answering the phone. I hate to write this review, but we were blatantly ROBBED.

Date of stay: November 2021
Trip type: Travelled with family
Thank budaluebbe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 19 October 2021

First credit goes to Prachi, a Manager in the Hotel, with her smiling Hospitality and attend all the requirements of the Guest and make them to feel comfortable. Next credit goes to Room attender, their speed service. Breakfast - let them increase the no. of items, evening dinner - they provide variety of items. due to the power cut, they used to operate with Gen Set. Hot water is 24 hours, not a Solar - they provide the water heater so no problem for hot water.

Date of stay: October 2021
    • Value
    • Location
    • Service
Thank sankaranarayana
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 4 September 2021 via mobile

Hotel is clearly different from what is shown in the pictures. Its not upto the mark.
Issues:
1. Check-in time was 9AM but we got the roomate 11:30AM.
2. There were very few items in breakfast (only veg) and everything had to be asked for. Also, service was very slow.

3. Beds are super spongy and you will not be able to sleep in it.

4. The hotel staff was lost in their own world except Mr. Rajveer (property manager).

Date of stay: August 2021
Trip type: Travelled with friends
Thank Abhinavvvvvvv
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 30 June 2019

The hotel is pretty descent with good basic facilities. Staff is very friendly and co-operative. Location is convenient as it is close to the market. There is an oxygen cylinder in case u face breathing problem. Had a great trip

Date of stay: June 2019
Trip type: Travelled with family
Thank Appy3001
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
WangchukLeh, Public Relations Manager at The Grand Ladakh, responded to this reviewResponded 2 July 2019

Thank you very much for your review of our property. We look forward and strive to make all your visits a memorable one.
Thanks.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2019 via mobile

It's a great property with nice spacious rooms having all modern amenities, 24x7 power and hot water, very courteous staff and great food.
Above all, the hotel management (owners) make you feel at home and in urgencies take personal care..... highly appreciated.
Overall a great place to stay with family and friends.... keep it up.

Date of stay: June 2019
Trip type: Travelled with family
Thank Vikul_123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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