We stayed one night at Omasila as our tour operator couldn't accomdate in the Lotus Hotel after our return from Nubra valley. By the time we reached, we were expecting lunch ( as per our AP plan), but got disappointed as apparently they didnt recive any intimation. This was communicated to us after 30 min of waiting at the reception. The manager is not so warm especially after the Lotus Hotel experience. So we went back to Lotus Hotel for lunch as arranged by our tour operator ( Overland Escape) after this fiasco.
The property is very good, rooms are just fine. The highlight was the service by one of the Goan staff ( although he is from Karnataka by origin) He stays 6 months at Leh & 6 months at Goa.
The guy knows customer service & delight. When i asked him what time does the breakfast service starts..prompt reply came.."Sir what time do you want? i will ensure. " I was delighted by the answer after a pathetic experience at Organic Retreat in Nubra Valley ( Hunder village).
Hotel has fantastic flowers,garden etc. Although the serving staff is largely women. Since we were travelling in our own Scorpio didn't quite get help from the staff to dismount the luggage.
If the owner & the manager improves their communication skill, the hotel's perception & delight point will change. We missed the personal attention as was showered by the owner & manager at Lotus Hotel.
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- Also Known As:
- Omasila Hotel Leh
- Hotel Omasila Leh, Ladakh