We had stay for two alternate days. First day stay was not good since we got room with not proper amenities like heater and hot water was not available. We did complain at night and it was told that hot water will be available in morning but it was not.
On third day, since we already asked them to make sure amenities work properly, we were given a different room. And everything was perfect there. It's like we had two different experience on two different days.
Food was really good and tasty. They had amazing breakfast and dinner buffet and we had good time enjoying it there.
Location wise, it was in middle of Leh city, you might get view of mountains from some rooms. But you will be on walking distance from local market. Do spare half day to explore local market as well.